Business Development Specialist

About Carebit

Carebit is a dynamic company revolutionising the digital landscape for private healthcare professionals in the UK. We develop beautiful, intuitive medical software that streamlines complex tasks, enhances private medical practice efficiency, and delivers an excellent patient experience. Our platform is used daily by cancer specialists, consultants, surgeons, advanced nurse practitioners, physiotherapists, secretaries, and other medical professionals to help them excel in their work.

The company began as an internal tool created by Dominic, a software developer and son of a surgeon, who continues to lead Carebit today. Since March 2022, we've seen remarkable growth—our customer base has increased tenfold through word-of-mouth referrals and our dedication to customer success in private practice. With an exciting product roadmap for 2025, our growth continues to accelerate.

Our team enjoy helping healthcare professionals discover how Carebit can transform their practice. We take pride in delivering engaging demos and being there every step of the way as prospects explore what's possible with our platform. To keep delivering this personal touch as we grow, we're looking for an enthusiastic Business Development Specialist to join us in conducting system demos and having great conversations with potential customers.

About the role

As a Business Development Specialist, your primary responsibility is to deliver exceptional product demos and guide prospective customers through the early stages of their Carebit journey.

You’ll conduct at least three demos daily, four days per week, ensuring every lead receives a prompt response, an accurate and engaging demo, and a seamless experience.

You'll work closely with the Head of Growth & Operations to keep the pipeline moving, track conversions, and ensure all CRM data is accurate and up-to-date.

What you'll do

• Conduct three system demonstrations per day, across four working days per week
• Follow up promptly with all leads—via email, phone, or Google Meet
• Set up demo accounts with the correct details and ensure they’re ready ahead of each session
• Tailor each demo to the prospect’s needs and specialty (training provided)
• Ensure Attio CRM is fully updated at every stage (lead → demo → sign-up)
• Assist in converting demos to sign-ups by providing clear, timely, and useful follow-ups
• Work closely with the Head of Growth & Operations to track and optimise demo performance
• Flag high-priority or complex opportunities for senior involvement
• Maintain professionalism, product confidence, and Carebit’s warm, efficient tone at every touchpoint

What we're looking for

Must-have

• Excellent verbal and written communication
• Strong organisation and time management—able to manage at least 3 demos per day and follow-up activity reliably
• Experience working in or with private medical practices in the UK healthcare sector
• Confident with video calls, digital tools, and CRM systems (Attio or similar)
• Customer-focused, friendly, and solution-oriented
• Comfortable with fast turnaround and high demo volume

Nice-to-have

• Experience in SaaS, Healthtech, or healthcare sales/support
• Prior experience conducting software demos or customer onboarding

Benefits

• £32,000 – £36,000 base salary + discretionary bonus
• Flexible, remote-first working (UK-based)
• Full product training and structured demo support materials
• Opportunity to grow into a more senior role
• Be part of a fast-growing, mission-driven health tech team

We are ready to hire now! Applications will be reviewed on a rolling basis. Email your CV and a short note about why this role interests you to nikita.symes@carebit.co