CARE ADHD is seeking a Feedback & Resolutions Team Leader to manage the complaints, feedback and service recovery function from Edinburgh, starting remotely and moving to on-site when the office opens. The role requires leadership, governance, and a patient-centred approach to improvements in care.
You will lead a team, ensure timely responses, coach staff, and collaborate with clinical and operational colleagues to deliver exceptional patient experience.
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Patient Experience & Resolutions Leader employer: CareADHD
Care ADHD is an exceptional employer that offers a unique opportunity to be at the forefront of revolutionising ADHD care within a high-growth healthtech startup. With a strong focus on innovation and collaboration, employees enjoy a dynamic work culture that fosters creativity and personal development, alongside generous benefits such as 30 days of holiday and remote working options. Joining our team means contributing to meaningful change while growing professionally in a supportive environment.
