At a Glance
- Tasks: Coordinate cross-team projects and enhance operational efficiency in a dynamic environment.
- Company: Join CARE, a global leader in humanitarian and development efforts.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Ideal for organised individuals passionate about fundraising and international development.
- Why this job: Make a real impact by supporting vital initiatives and collaborating with diverse teams.
- Qualifications: Bachelor's degree and 3-5 years of project coordination or administrative support experience.
The predicted salary is between 35000 - 42000 £ per year.
Work Location: United Kingdom - London
Type of Post: Not Applicable
Other Possible Location: United Kingdom - London
Funding: APPROVED
Expected Travel: Not Applicable
Type of Contract: Full-Time
Language Requirement: English
Application Deadline: Employee
Starting salaries are based on various factors, including candidate experience, education, knowledge, skills, and the cost of labor where the job is based.
Who We Are
As a global leader, CARE is shaping the future of the humanitarian and development sector. Each year, we deliver support and services to millions of people globally. We do this by focusing on our mission and vision, and the values of equality and excellence that guide our organization. We seek dedicated individuals who align with our mission and are passionate about making it a reality by collaborating with others, embracing learning and innovation, and delivering results.
What We Are Looking For
At CARE, we value diversely talented people who can bring different experiences and perspectives to our organization. We know that not all applicants will have every skill and qualification. We encourage everyone who meets the minimum required qualifications to apply. Having one or more of the preferred qualifications will strengthen an application. But, even if you are earlier in your career or followed a non-traditional educational or professional path, we hope you will consider a career at CARE.
Job Summary
The Cross-Team Coordinator plays a vital operational role for the Chief Revenue Office, supporting collaboration, project management, and operational efficiency across CARE USA's Resource Development teams. Reporting to the Implementation Director in the Chief Revenue Office, with a dotted line to the Chief Revenue Officer, this role serves as a connective hub: tracking shared initiatives, facilitating cross-team workflows, and ensuring collaborative priorities move forward with discipline and accountability.
The Coordinator will provide critical organizational support to the Senior Advisor to the CEO and Board, ensuring follow-through on Board pledges and assisting with preparation of Board materials and logistics. The Coordinator also provides additional executive administrative support to the Chief Revenue Officer, including backup calendar management and scheduling for the executive assistant.
Ideal for a highly organized professional, ideally with CRM experience, who thrives at the intersection of fundraising operations and team coordination.
Responsibilities
- Coordinate and track cross-team projects, campaigns, and shared initiatives across Resource Development.
- Maintain workplans, accountability systems, and project timelines.
- Facilitate regular cross-team working sessions, prepare agendas, and capture and distribute action items.
- Ensure shared priorities move forward with discipline and that nothing falls through the cracks between teams.
- Identify and implement efficiency improvements in shared workflows, including AI-assisted processes and tools.
- Support the Executive Director in evaluating and piloting new technologies that improve collaboration and productivity.
- Document processes and best practices to build institutional knowledge and ensure consistency across teams.
- Support ROI tracking and campaign performance reporting across collaborative Resource Development initiatives.
- Pull and synthesize Salesforce reports to compile cross-channel data into clear leadership summaries, track donor and campaign activity, and flag data integrity issues for follow-up.
- Assist with maintaining dashboards and shared reporting tools that give teams visibility into joint performance metrics.
- Manage internal communications and documentation for joint initiatives across Resource Development channels.
- Provide comprehensive administrative and operational support to the Chief Revenue Officer, including complex calendar management, meeting scheduling across time zones, travel coordination, and preparation of briefing materials and agendas.
- Serve as a reliable backup to the Executive Assistant to the CRO during absences or high-volume periods, ensuring continuity of scheduling and correspondence.
- Maintain organized filing systems, track approvals and action items, and ensure the CRO's office operates with consistency and professionalism.
- Assist with budget tracking and operational planning as needed.
Required Qualifications
- Bachelor's degree in business administration, communications, nonprofit management, or related field, or equivalent combination of education and work experience.
- 3-5 years of experience in project coordination, operations, or administrative support, preferably in a nonprofit, fundraising, or international development environment.
- Demonstrated experience with CRM systems, specifically Salesforce, including running reports, maintaining records, and supporting data quality.
- Proven ability to manage complex calendars and scheduling for senior leaders.
- Strong organizational and multitasking skills with the ability to manage multiple competing priorities in a fast-paced environment.
- Proficiency with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and project management tools.
- Experience supporting senior executives or cross-functional teams.
Preferred Qualifications
- Coursework or certification in project management, data analysis, or organizational operations.
- Experience providing executive assistant-level support, including travel coordination, expense reporting, and backup coverage for a C-suite or senior director.
- Salesforce NPSP or Nonprofit Cloud experience preferred.
- Familiarity with AI productivity tools and automation workflows.
- Experience in an INGO, international NGO, or complex federated organization.
- Project Management Professional (PMP) certification or equivalent training.
- Experience with dashboard tools such as Tableau, Power BI, or Salesforce Einstein Analytics.
CARE is an Equal Opportunity employer. We provide equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, religion, ancestry, national origin, age, disability, marital status, or veteran status, or any other characteristics protected under applicable law.
CROSS-TEAM COORDINATOR employer: CARE
At CARE, we pride ourselves on being a leading global humanitarian organisation that fosters a collaborative and innovative work culture. Our London office offers a dynamic environment where employees are encouraged to grow professionally while making a meaningful impact in the world. With a strong commitment to diversity and inclusion, we provide ample opportunities for career development and support our team members in embracing new technologies and methodologies to enhance operational efficiency.
StudySmarter Expert Advice🤫
We think this is how you could land CROSS-TEAM COORDINATOR
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by CARE.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like CARE.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at CARE.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at CARE. Apply directly through us to stand out!
We think you need these skills to ace CROSS-TEAM COORDINATOR
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of CARE. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like CROSS-TEAM COORDINATOR, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at CARE
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of CARE. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
