Live-in Support Worker

Providing 24/7 round-the-clock support while living in the service user's home to ensure total wellbeing.

Rates of Pay

• Training: £12.71 per hour
• Probationary period: Up to £800 per week, £110 per day weekdays, £125 per day weekends.
• After probationary period: up to £900 per week, £120 per day weekdays, £150 per day weekends.

Additional Benefits

• Pension
• Holiday pay
• Training and development opportunities
• Uniform and protective clothing provided

Working Hours

Employees must work any public holidays that fall on their normal working days. Live-in care staff must be available from 7:00am to 10:00pm and remain available overnight, should not be woken more than twice during the night.

Location

Care services are delivered to service users in their own homes. Travel may be required across Abingdon, Didcot, surrounding villages, or other locations as needed to support service users and business needs.

Purpose of Position

Care services follow a personalised care plan tailored to each service user. Duties include providing personal care and supporting household care management. Support workers must respect and uphold each service user’s dignity, privacy, and independence at all times.

Main Duties

• Provide person-centred personal and practical care for individuals with a range of illnesses and disabilities.
• Assist with daily routines including getting up, dressing, washing, bathing, shaving, oral care, and toileting.
• Support with prescribed medication only.
• Assist with mobility, physical disabilities, incontinence care, and use of aids or equipment.
• Promote independence, dignity, diversity, and equal opportunities.
• Provide end-of-life care support where required.
• Encourage mental and physical wellbeing through conversation and meaningful activities.
• Offer companionship and emotional support.
• Make and change beds, tidy rooms, carry out light cleaning, and empty commodes.
• Launder clothing as required.
• Prepare light meals, set tables, serve food, assist with feeding, and clean up afterward.
• Support with pet care, including feeding and walking.
• Collect pensions and medication, and assist with shopping.
• Liaise with healthcare professionals on behalf of the service user when appropriate.
• Provide support to families and fellow support workers.
• Treat service users and staff with respect at all times.
• Comply with all company policies, procedures, and guidelines.
• Follow managers’ instructions and adhere to individual care plans.
• Communicate effectively, respecting service users’ choices and preferred communication methods.
• Wear uniform, ID badge, and required PPE during working hours.
• Attend scheduled visits on time and obtain accurate timesheet signatures.
• Maintain clear, accurate, and up-to-date care and administrative records.
• Submit required paperwork to the office promptly.
• Complete holiday requests with appropriate notice.
• Document each visit clearly and professionally, ensuring accuracy and sensitivity.
• Handle service users’ finances in line with company policy and maintain accurate records.
• Follow health and safety and infection control policies at all times.
• Monitor work areas to ensure they are safe and hazard-free.
• Report and record all accidents, incidents, sickness, and absences.
• Report concerns, changes in health, or safeguarding issues to management immediately.
• Maintain confidentiality and report any breaches or discrimination.
• Adhere to company policy on prohibited duties and limits of responsibility.
• Inform managers of service concerns or suggestions for improvement.
• Participate in required training, supervision, and development meetings.
• Attend regular performance reviews as scheduled.
• Perform any other duties reasonably required.

Personal Attributes

• Self-motivated
• Organised
• Flexible
• Caring
• Sensitive to the needs of others and to the sick or infirm
• An active team player but also able to work on own initiative