At a Glance
- Tasks: Welcome visitors and provide excellent customer service while supporting office duties.
- Company: Join Care UK, an award-winning care provider dedicated to improving residents' lives.
- Benefits: Enjoy flexible wage access, career development, discounts, and health support.
- Why this job: Be part of a caring team that values passion and teamwork in a rewarding environment.
- Qualifications: Familiarity with Microsoft Office and a strong desire to help others.
- Other info: Opportunities for training and progression within a supportive community.
The predicted salary is between 24000 - 36000 £ per year.
Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider, as a Receptionist. You’ll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home.
The Role
- Provide a warm welcome to visitors in a friendly, efficient, and professional manner
- Greet others with a courteous telephone manner and reply promptly to email enquiries
- Ensure the visitors book is completed properly and visitors are supported and directed to their destination promptly
- Provide excellent customer service to visitors and colleagues
- Support with general office duties such as payroll, and recruitment & selection
Some of our benefits by joining the Care UK family
- Wagestream – access your wages at any time
- Career development, training, and access to our approved apprenticeship scheme
- Hundreds of online and in-store discounts
- Annual holiday purchase scheme
- Health and Wellbeing support
- Career progression
About You
- A good understanding of Microsoft Office applications.
We are looking for people to make a difference to residents’ lives every day. When you join Care UK, you’ll be joining a team who all share the same values: caring, passionate, and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.
We are committed to recruiting diverse, talented people who share our passion for helping others. We see the potential in everyone; let us help fulfill yours.
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Receptionist/Administrator employer: Care UK PLC
Contact Detail:
Care UK PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Administrator
✨Tip Number 1
Familiarise yourself with the values and mission of Care UK. Understanding their commitment to caring and teamwork will help you align your responses during any interviews, showcasing how you embody these values.
✨Tip Number 2
Practice your customer service skills. Since the role involves greeting visitors and handling enquiries, consider role-playing scenarios with friends or family to enhance your communication and interpersonal skills.
✨Tip Number 3
Get comfortable with Microsoft Office applications. Brush up on your skills in Word, Excel, and Outlook, as these tools are essential for the administrative tasks you'll be handling in the role.
✨Tip Number 4
Showcase your passion for helping others. During any interactions, whether in person or over the phone, let your genuine desire to support residents and colleagues shine through, as this is a key quality they are looking for.
We think you need these skills to ace Receptionist/Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist/Administrator position at Care UK. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for caring and helping others. Emphasise your commitment to providing excellent customer service and how you embody the values of teamwork and compassion that Care UK seeks.
Highlight Relevant Skills: Make sure to showcase your proficiency in Microsoft Office applications and any previous experience in administrative roles. Provide specific examples of how you've used these skills in past positions to support your application.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for a role in administration.
How to prepare for a job interview at Care UK PLC
✨Show Your Caring Nature
As a Receptionist at Care UK, it's essential to demonstrate your caring and compassionate side. Share examples from your past experiences where you went above and beyond to help someone, whether in a professional or personal setting.
✨Familiarise Yourself with Microsoft Office
Since a good understanding of Microsoft Office applications is required, make sure to brush up on your skills. Be prepared to discuss how you've used these tools in previous roles, especially for tasks like managing emails or handling payroll.
✨Practice Your Customer Service Skills
Customer service is key in this role. Think of scenarios where you provided excellent service, and be ready to explain how you handled difficult situations. This will show your potential employer that you can maintain professionalism under pressure.
✨Research Care UK’s Values
Understanding the values of Care UK will help you align your answers during the interview. Familiarise yourself with their commitment to caring, passion, and teamwork, and think about how your own values match theirs.