At a Glance
- Tasks: Welcome visitors, manage enquiries, and support office duties like payroll.
- Company: Join Care UK, an award-winning care provider dedicated to resident well-being.
- Benefits: Enjoy flexible wage access, career development, discounts, and health support.
- Why this job: Make a real difference in residents' lives while working in a caring team.
- Qualifications: Familiarity with Microsoft Office and a passion for helping others is essential.
- Other info: We value diversity and are committed to nurturing your potential.
The predicted salary is between 24000 - 36000 £ per year.
Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider, as a Receptionist. You’ll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home.
The Role
- Provide a warm welcome to visitors in a friendly, efficient, and professional manner.
- Greet visitors with a courteous telephone manner and reply promptly to email enquiries.
- Ensure the visitors book is completed properly and visitors are supported and directed to their destination promptly.
- Provide excellent customer service to visitors and colleagues.
- Support with general office duties such as payroll, and recruitment & selection.
Some of our benefits by joining the Care UK family
- Wagestream – access your wages at any time.
- Career development, training, and access to our approved apprenticeship scheme.
- Hundreds of online and in-store discounts.
- Annual purchase holiday scheme.
- Health and Wellbeing support.
- Career progression.
About You
- A good understanding of Microsoft Office applications.
We are looking for people to make a difference to residents’ lives every day. When you join Care UK, you’ll be joining a team who all share the same values: caring, passionate, and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.
We are committed to recruiting diverse, talented people who share our passion for helping others. We see the potential in everyone; let us help fulfill yours.
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Receptionist/Administrator employer: Care UK PLC
Contact Detail:
Care UK PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Administrator
✨Tip Number 1
Familiarise yourself with Care UK's values and mission. When you understand what they stand for, you can tailor your conversations during interviews to show how your personal values align with theirs.
✨Tip Number 2
Practice your customer service skills. Since the role involves greeting visitors and handling enquiries, consider role-playing scenarios with friends or family to enhance your communication and interpersonal skills.
✨Tip Number 3
Research common office software used in administrative roles, particularly Microsoft Office. Being able to demonstrate your proficiency in these applications during an interview can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Care UK. They can provide insights into the company culture and expectations, which can help you prepare better for your interview and show your genuine interest in the role.
We think you need these skills to ace Receptionist/Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist/Administrator position at Care UK. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for caring and helping others. Emphasise your commitment to providing excellent customer service and how you embody the values of teamwork and compassion that Care UK seeks.
Highlight Relevant Skills: Make sure to showcase your proficiency in Microsoft Office applications and any previous experience in administrative roles. Provide specific examples of how you've used these skills in past positions to support your application.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for a role in administration.
How to prepare for a job interview at Care UK PLC
✨Show Your Caring Nature
As a Receptionist at Care UK, it's essential to demonstrate your caring and compassionate side. Share examples from your past experiences where you went above and beyond to help someone, whether in a professional or personal setting.
✨Familiarise Yourself with Microsoft Office
Since a good understanding of Microsoft Office applications is required, make sure you're comfortable using them. Brush up on your skills, especially in Word and Excel, and be ready to discuss how you've used these tools in previous roles.
✨Practice Your Customer Service Skills
Customer service is key in this role. Prepare to discuss how you would handle various scenarios, such as dealing with difficult visitors or managing multiple tasks at once. Highlight your ability to remain calm and professional under pressure.
✨Emphasise Teamwork and Collaboration
Care UK values teamwork, so be prepared to talk about your experiences working in a team. Share specific examples of how you've contributed to a team's success and how you support your colleagues in achieving common goals.