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- Tasks: Welcome visitors and handle inquiries while supporting office duties.
- Company: Leading care provider in Norwich with a focus on resident well-being.
- Benefits: Career development opportunities and training in a supportive environment.
- Why this job: Make a real difference in residents' lives while working in a friendly team.
- Qualifications: Strong understanding of Microsoft Office and a passion for customer care.
- Other info: Join a close-knit team dedicated to promoting well-being.
The predicted salary is between 24000 - 36000 £ per year.
A leading care provider in Norwich seeks a caring and passionate Receptionist. You will be vital in promoting residents' well-being while providing excellent customer service. The role involves welcoming visitors, supporting general office duties, and ensuring inquiries are handled promptly.
Ideal candidates should have a strong understanding of Microsoft Office and a commitment to making a difference in residents' lives. Join a friendly, close-knit team with opportunities for career development and training.
Care Home Receptionist — Customer Care & Admin in Norwich employer: Care UK PLC
Contact Detail:
Care UK PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Receptionist — Customer Care & Admin in Norwich
✨Tip Number 1
Make sure to research the care provider before your interview. Knowing their values and how they promote residents' well-being will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle inquiries or welcome visitors. Being prepared will help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Don’t forget to highlight your Microsoft Office skills! Be ready to discuss how you've used these tools in previous roles, as this is key for the admin side of the job. We want to see how tech-savvy you are!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining our friendly, close-knit team.
We think you need these skills to ace Care Home Receptionist — Customer Care & Admin in Norwich
Some tips for your application 🫡
Show Your Caring Side: When writing your application, let your passion for helping others shine through. We want to see how you can contribute to the well-being of our residents, so share any relevant experiences that highlight your caring nature.
Tailor Your CV: Make sure your CV is tailored to the role of Care Home Receptionist. Highlight your customer service skills and any admin experience you have. We love seeing candidates who understand the importance of a warm welcome and efficient office support.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our team. Remember, we’re looking for someone who can handle inquiries promptly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our friendly, close-knit team!
How to prepare for a job interview at Care UK PLC
✨Show Your Caring Side
As a Care Home Receptionist, it's crucial to demonstrate your passion for helping others. During the interview, share specific examples of how you've positively impacted someone's life or provided exceptional customer service. This will show that you genuinely care about the residents' well-being.
✨Know Your Microsoft Office
Since the role requires a strong understanding of Microsoft Office, make sure you're familiar with its key features. Brush up on your skills in Word, Excel, and Outlook before the interview. You might be asked to discuss how you've used these tools in previous roles, so be ready to provide examples.
✨Practice Your Communication Skills
Excellent communication is key in this role. Practice answering common interview questions clearly and confidently. Consider doing a mock interview with a friend or family member to refine your responses and ensure you convey warmth and professionalism.
✨Research the Company Culture
Take some time to learn about the care provider's values and culture. Understanding their approach to resident care and team dynamics will help you align your answers with what they’re looking for. It also shows that you're genuinely interested in being part of their close-knit team.
