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- Tasks: Support care home managers with IT systems and improve business processes.
- Company: Join Care UK, an award-winning private care company with a mission to provide exceptional care.
- Benefits: Competitive salary, comprehensive benefits, and a supportive team environment.
- Why this job: Make a real impact on residents' lives while growing your career in a dynamic organisation.
- Qualifications: Experience in a similar role, strong IT skills, and training delivery experience.
- Other info: Opportunity to work in a diverse team and contribute to meaningful change.
The predicted salary is between 36000 - 60000 £ per year.
Are you looking for a new challenge and ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 160 care homes across the United Kingdom. We are seeking an outgoing Regional Business Support Analyst to become a part of our hardworking team! At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we’re on a mission to find exceptional talent to join us on our journey.
The role: The post holder will provide support to home managers and administrators, directly advising on adherence to procedures and their use of business systems providing ad hoc advice and training, identifying and reporting on business issues, advising on how to achieve improved process compliance and greater efficient/effective usage of IT systems.
- Providing support in improving the quality of processes and system usage, through identifying issues, advising on achieving improvements, providing training and support plus monitoring the success of the activities.
- Working in close liaison with Regional Directors to report and advise appropriately on the compliance of processes and use of business systems.
- Provide proposals for future actions to address issues and to support planned initiatives, seeking Regional Director’s approval and sponsorship in implementing changes in the homes.
- Work with the Systems Operations Manager and Regional Director to devise and implement action plans that deliver a measurable reduction of non-compliance issues.
- Identify and develop the most appropriate and cost-effective method of support and training delivery.
- Review and evaluate the effectiveness of advice provided and training delivered.
- Advise on business continuity planning including ensuring continuity of processes throughout holiday periods, staff absences and abstractions.
- Attending and contributing to Business System team meetings.
- Feedback operational user and technical issues back to the Business System team to allow them to capture, diagnose and resolve issues.
- Testing systems and processes as part of upgrading systems and developing new applications.
- Produce quality written procedures, user manuals and materials to support the use of systems and compliance with business processes.
What We’re Looking For:
- Able to travel to residential care homes and other Care UK sites.
- Previous experience of performing a similar role in a large organisation.
- Up-to-date knowledge of general IT systems and commonly used software packages.
- Experience of delivering training and production of training documentation.
Why Join Care UK?
- Be part of a dynamic and growing organisation dedicated to providing outstanding care.
- Collaborate with a diverse and talented team in a supportive and inclusive environment.
- Enjoy a competitive salary and comprehensive benefits package.
- Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you’re ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!
Regional Business Support Analyst in Colchester employer: Care UK PLC
Contact Detail:
Care UK PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Business Support Analyst in Colchester
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. At Care UK, they value Caring, Passionate, and Teamwork, so think about how your experiences align with these principles and be ready to share examples.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your skills and how they can help improve processes and systems, just like the role requires.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Care UK team and making a difference.
We think you need these skills to ace Regional Business Support Analyst in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Regional Business Support Analyst role. Highlight any relevant experience in supporting processes and systems, as well as your ability to deliver training.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for care and teamwork. Share specific examples of how you've improved processes or provided support in previous roles.
Showcase Your IT Skills: Since the role involves working with various IT systems, be sure to mention your proficiency with software packages and any experience you have in training others on these systems. We want to see your tech-savvy side!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Care UK!
How to prepare for a job interview at Care UK PLC
✨Know the Company Inside Out
Before your interview, take some time to research Care UK. Understand their values of Caring, Passionate, and Teamwork, and think about how your own experiences align with these principles. This will not only show your genuine interest but also help you articulate why you're a great fit for the team.
✨Prepare for Scenario-Based Questions
Given the role's focus on improving processes and providing training, be ready to discuss specific scenarios where you've successfully identified issues and implemented solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Showcase Your IT Skills
Since the position requires up-to-date knowledge of IT systems, be prepared to discuss your experience with various software packages and business systems. Highlight any relevant training you've delivered and how you've helped others improve their system usage.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the challenges the team currently faces or how success is measured in this role. This demonstrates your proactive mindset and eagerness to contribute to the team's success.
