Team Leader in Stockton-on-Tees

Whether you have previous experience in care or are looking for a rewarding career change, Care Through The Millennium (CTTM) can provide the training, support, and development you need to build a meaningful career while making a real difference to people's lives. Established in 1986, CTTM is a respected provider of residential and supported living services for adults with learning disabilities, autism, mental health conditions, and behaviours that can challenge. The organisation has continued to thrive and now employs over 350 people in our residential and supported living services across South Birmingham and Warwickshire. Many of our valued team members joined CTTM with no care experience and have now achieved care qualifications and promotions into management positions. We are looking for compassionate, motivated, and reliable Team Leaders who share our values and are committed to empowering the people we support to live fulfilling, independent, and valued lives. To give practical help, care, guidance and support to all clients needing assistance in their own home as detailed in their individual care plan. To manage the staff team in the absence of the Senior Care Worker, Deputy Manager and Manager, by assisting the smooth running of the home and to co-ordinate the activities on a day-to-day basis of the client group. Follow the National Minimum Standards set down by the CQC. Communicate with a wide range of people, including service users' families, other carers, social workers, and other professional staff in associated organizations (such as the NHS), as well as staff within the team. Undertake planning support including risk management and ensure that care plans are followed through. Oversee the practice of others, manage the petty cash budget, ensure service users eat and drink at regular times, follow a healthy diet or prescribed meal plan, and help with feeding. Promote health, safety, and security in the absence of senior staff and the manager. Carry out risk assessments in the context of the environment, competence of other staff, and the needs of individual care plans. Manage changes in practice and support staff and service users to minimize risks. Evaluate own and others' work, reflect on practice, and plan for improvement. Participate as a key worker assuming responsibility for developing and revising formal care plans. Complete care notes, make entries in daily activity logs, and complete monitoring tools. Use initiative to develop and adapt practices and care plans. Keep the manager informed of any changes to working practices, adapted practice, care plans, and risk management. Participate in the usual activities involved in operating the home effectively. Assist immediate supervisors to delegate duties and ensure these duties are carried out appropriately. Carry out routine activities involving shopping for weekly supplies of food, COSHH, and other household essentials. Support service users with their identified needs, activities, risk management, safe keeping of personal effects, budgeting, and handling money. Support service users with their health and social care needs by working with the service user, home staff team, families/friends, carers, NHS Primary Care Commissioning, and Community Mental Health teams. Carry out weekly hours including sleep-in duty and address shortfalls in staffing levels. Assist in the ordering, storage, administration, and recording of medication. Support service users to attend appointments and access recreational, educational, occupational, and social opportunities. Support service users with social networking and the development of relationships. Promote health and safety within the home and ensure staff use personal protective equipment and follow infection control, manual handling, fire safety, food hygiene, health and safety, and medication policy and procedures. Report and document all accidents and incidents. Attend identified training, staff meetings, and other meetings outside normal working hours. Follow and adhere to the Company's policies and procedures. Participate in assessments, reviews, and document writing. Maintain confidentiality in all aspects of service user care, the staff team, and the business. Essential Qualifications: NVQ 2 Health and Social Care or equivalent Additional Good Physical Health Good General Education Practical Care Skills, good communication and interpersonal skills, strong and demonstrable team leadership skills. Must have extensive experience within a residential care setting. Experience working as a key worker. Previous experience in a senior post within a residential setting preferably with experience of working with Learning Difficulties/mental health. Able to remain calm in emergencies and take appropriate action. Demonstrable leadership qualities, good, clear and calm communication. Positive and enthusiastic attitude. Ability to work with the minimum of supervision using own initiative. Receive and carry out instructions from senior staff. Ability to cope with internal and external pressures. Available for training. Honesty. Integrity. Respect people's rights and dignity. Ability to demonstrate an understanding of equal opportunities. - Desirable qualifications and skills: NVQ 3, Counselling Skills, BSL, Makaton, Full Driving Licence. - You will be expected to attend identified training to meet your personal career development, the needs of the service users, the business, and the minimum standards identified by CQC. - You will receive full induction into the workplace and participate in all mandatory training. - You will receive supervision on a regular basis throughout the year and annual appraisal. - You are required to attend no less than 3 staff meetings a year. - Your working hours will be identified by the needs of the home. - You may be required to work day and/or night shifts. In return for your dedication, we provide: Fully paid induction programme. Comprehensive training and ongoing support. Continuous professional development and career progression opportunities. Early Pay Scheme, allowing access to earned wages before payday. Blue Light Card discounts across retail, leisure, and hospitality. Free Employee Assistance Programme providing 24/7 wellbeing support. Refer a Friend bonus scheme. Team Member Recognition Programme Pension Scheme Training You will be expected to attend identified training to meet your personal career development, the needs of the service users, the business and the minimum standards identified by CQC. Health & Safety You will be expected to operate within the guidelines as set by the company policy statement. Job Overview To provide care and support for the service users' resident at the home using a person centred approach and following individual plans of care. You will be responsible to the Registered Manager and report to you immediate supervisor whilst on shift who will co-ordinate your duties of which you will carry out efficiently and within the guidelines of policy, procedure and according to the training you have received. Your working hours will be identified by the needs of the home. You may be required to work day and or night shifts. You will be expected to attend identified training, staff meetings, other meetings outside your normal working hours. Duties and Responsibilities You have a duty to follow and adhere to the Company's policies and procedures. You will meet the expectations of the individual home, following routines and usual daily activities that provide a supportive team approach to ensuring that the service users receive a high level of care and support towards their identified goal. You will follow the service users individual care plans, participating in assessments, reviews and document writing as identified and the completion of monitoring tools. You will be responsible and accountable for your actions. You will keep the Manager and your immediate supervisor informed of any changes or concerns as they arise. You will maintain confidentiality in all aspects of service user care, the staff team and the business according to policy and procedure. Pay Rate Team Leader will receive £13.14 per hour. Hours 30 to 42 hours per week. To be discussed further. Place of Work Based at Primrose Hill Farm General This position will require an enhanced Disclosure and Barring Service disclosure (DBS) which is registered on the update service. Please note: We are unable to offer sponsorship. Applicants must have the right to work in the UK and be able to provide the required documentation during the recruitment process. TPBN1_UKTJ