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- Tasks: Join our compliance team to conduct audits and ensure quality across services.
- Company: CTTM is dedicated to providing high-quality care and compliance in the health sector.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
- Why this job: Make a real impact on service quality while working in a supportive team culture.
- Qualifications: Supervisory experience in care, audit skills, and a Level 3 diploma in adult social care required.
- Other info: Flexible hours with some evening and weekend shifts; on-call rota participation expected.
The predicted salary is between 28800 - 43200 £ per year.
We currently have a vacancy for a Quality and Compliance Administrator to join the compliance team supporting the Senior Management to ensure quality and compliance across our services. Willing to travel as required, the successful Quality and Compliance Administrator will be responsible for:
- Conducting audits across CTTMs services as designated
- Monitoring compliance against company policies and procedures
- Undertaking Quality Assurance
- Supporting the compliance team with project management
- Offering support to Service Users and members of the staff team as and when required
- Monitoring the services compliance against the standards set by CQC
- Monitoring compliance against legal requirements i.e. health & safety, management of medicines etc.
- Providing information for reports as requested
- Managing and maintaining databases and matrixes
- Liaising with other departments/services within the company
- Monitoring and ensuring the services compliance with company policy
- Undertaking regular analysis of company documentation to ensure that it is fit for purpose
- Conducting Initial assessments for potential Service Users
- Managing and monitoring the complaint process
- Acting as a representative of CTTM in meetings with Professional & external bodies
- Carrying out care administration and PA duties for the Compliance Team to include minute taking, developing, and implementing documentation to enhance our services, monitoring, and reporting on the services KPI reports
- Dealing with initial enquiries from Professionals, relatives, suppliers, and other stakeholders
Hours: 42 hours per week, may include some evenings and weekends, the post holder will also take part in the on-call rota.
Applicants must have supervisory experience gained in a relevant care setting, as well as experience conducting audits, analysing information, and writing professional reports. Must have excellent I.T skills and a working knowledge of Microsoft systems. The Level 3 diploma in adult social care or an equivalent qualification is essential for this role as the successful candidate will be required to offer support within the Services as designated by a company Director or the Compliance Manager.
Quality and Compliance Administrator in Birmingham employer: Care Through The Millennium
Contact Detail:
Care Through The Millennium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Compliance Administrator in Birmingham
✨Tip Number 1
Familiarise yourself with the CQC standards and regulations, as well as the specific compliance requirements for the role. This knowledge will not only help you understand the expectations but also demonstrate your commitment to quality and compliance during any discussions.
✨Tip Number 2
Network with professionals in the care sector, especially those who have experience in quality assurance and compliance roles. Engaging with them can provide valuable insights and potentially lead to referrals or recommendations for the position.
✨Tip Number 3
Prepare to discuss your previous supervisory experience in detail, particularly how it relates to conducting audits and managing compliance. Be ready to share specific examples that highlight your skills and achievements in these areas.
✨Tip Number 4
Showcase your IT skills by being proficient in Microsoft systems, as this is crucial for the role. Consider brushing up on any relevant software or tools that may be used for data management and reporting within the compliance framework.
We think you need these skills to ace Quality and Compliance Administrator in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quality assurance, compliance, and supervisory roles within a care setting. Use specific examples that demonstrate your ability to conduct audits and analyse information.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your skills align with the responsibilities outlined in the job description. Mention your experience with compliance monitoring and report writing.
Highlight Relevant Qualifications: Clearly state your Level 3 diploma in adult social care or equivalent qualification in your application. This is essential for the role, so ensure it stands out.
Showcase IT Skills: Since excellent IT skills are required, mention your proficiency with Microsoft systems and any other relevant software. Provide examples of how you've used these skills in previous roles.
How to prepare for a job interview at Care Through The Millennium
✨Showcase Your Audit Experience
Be prepared to discuss your previous experience conducting audits in a care setting. Highlight specific examples where you identified compliance issues and how you addressed them, as this will demonstrate your ability to monitor and ensure quality standards.
✨Familiarise Yourself with CQC Standards
Research the Care Quality Commission (CQC) standards relevant to the role. Understanding these regulations will not only show your commitment to compliance but also allow you to speak confidently about how you can help the company meet these requirements.
✨Demonstrate Strong IT Skills
Since excellent IT skills are essential for this role, be ready to discuss your proficiency with Microsoft systems and any databases you've managed. You might even want to mention specific software tools you've used for reporting and analysis.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask the interviewers about the compliance team and their current projects. This shows your genuine interest in the role and helps you understand how you can contribute effectively to the team.
