At a Glance
- Tasks: Lead a team to provide sensitive care and support for residents in an Extra Care Scheme.
- Company: Join a dedicated organisation focused on enhancing the lives of service users through quality care.
- Benefits: Enjoy flexible working hours, training opportunities, and a supportive team environment.
- Other info: Opportunity to engage with residents and contribute to community activities.
- Why this job: Make a real difference in people's lives while developing your leadership skills in a rewarding setting.
- Qualifications: Strong communication, planning, and organisational skills; experience in care management is a plus.
The predicted salary is between 36000 - 60000 £ per year.
SUMMARY OF THE POST: Supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/ Support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers. Duties and Responsibilities: To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed To adhere to all of the Care Support policies and procedures To alert Extra Care Manager or Assistant Manager of any changes in the Service User’s condition or circumstances To help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all of our customers To partake in Needs Assessments, Risk assessments and Support Planning, identifying customers needs, goals and aspirations Participate in the delivery of the On Call rota of the service Where required, top deliver effective, outcome-based reabling care and support To monitor and measure the progress of attaining outcomes and reabling goals with our customers To partake in regular risk assessments, spot checks, staff reviews and PDR’s. To ensure the implementation of an outcome focused, reabling ethos throughout the Extra Care scheme and that this is actualised in the day to day provision of care and support services To support the Extra Care Manager and Assistant Managers in the provision of Housing Related Support tasks, such as advising on welfare benefits, signposting, health maintenance and independence promotion. To support fully a thriving customer/ residents committee at the Extra Care Scheme as this will form the basis from which many activities and events will be organised. Ensure a safe as possible living environment for Service Users whilst respecting Service User’s choice and rights To contribute to the protection of service users from abuse. Ensure the Service User is not put at risk as a result of Care/Support activities Work as part of a team and equally be able to work alone Attend supervision, training and staff meetings, as required Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users Willingness to help office staff in relation to recruitment, IE, literacy assessments, interviewing, etc. Auditing Care support documentation in relation to Mar Charts, Log Sheets, Review quality records, etc. Personal Attributes: Excellent communication skills. Good planning and organisational skills. Experience of financial management. Sound understanding of good care principles. Skills in assessment and care planning. Negotiating skills. Ability to cope with pressure. Even tempered and patient. Ability to cope with change. Ability to display empathy and warmth Key Competencies: To be able to plan, allocate and evaluate the workload of all staff To able to develop and maintain the quality control system. Risk assessing skills Needs assessment and support planning skills Contractual compliance To understand and implement legislation and regulations relevant to care and support staff and user groups. To be able to arrange the implementation of induction and other relevant training programmes, and to identify and provide for on-going training needs. To be able to establish and maintain effective working relationships. To be able to develop and maintain good assessment and review procedures within a reabling framework which become the foundation for appropriate care and support plans for all customers living within the Extra Care Scheme. To be able to ensure that appropriate kinds of reabling interventions take place to meet the user’s needs and requirements. To liaise with other agencies involved with the Extra Care Scheme residents to ensure the provision of integrated services. To have a good working knowledge of Health and Safety
Team Leader - Roehampton employer: Care Support
As a Team Leader at our Extra Care Scheme in Roehampton, you will be part of a compassionate and dedicated team that prioritises the dignity and independence of our Service Users. We offer a supportive work culture with ongoing training and development opportunities, ensuring you can grow in your role while making a meaningful impact in the lives of those we serve. Our commitment to employee well-being is reflected in our collaborative environment and the chance to engage with various health and social care professionals, enhancing both your career and the quality of care provided.
Contact Details:
Care Support Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Roehampton
✨Tip Number 1
Familiarise yourself with the principles of care and support, especially those related to dignity, privacy, and independence. Understanding these concepts will help you demonstrate your commitment to the values that are crucial for the Team Leader role.
✨Tip Number 2
Network with professionals in the care sector, particularly those who work in Extra Care Schemes. Building relationships with current staff or managers can provide you with insights into the role and may even lead to a referral.
✨Tip Number 3
Prepare to discuss your experience in managing teams and handling staff rotas. Be ready to share specific examples of how you've successfully led a team or managed workloads in previous roles.
✨Tip Number 4
Showcase your understanding of risk assessment and care planning during any interviews or discussions. Being able to articulate your approach to these processes will highlight your suitability for the position.
We think you need these skills to ace Team Leader - Roehampton
Excellent Communication Skills
Planning and Organisational Skills
Financial Management Experience
Understanding of Good Care Principles
Assessment and Care Planning Skills
Negotiating Skills
Ability to Cope with Pressure
Even Tempered and Patient
Ability to Cope with Change
Empathy and Warmth
Workload Planning and Allocation
Quality Control System Development
Risk Assessing Skills
Contractual Compliance
Knowledge of Relevant Legislation and Regulations
Training Programme Implementation
Effective Working Relationship Development
Assessment and Review Procedure Maintenance
Reabling Intervention Implementation
Integrated Services Liaison
Health and Safety Knowledge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in care and support roles. Emphasise your leadership skills, communication abilities, and any experience with care planning or risk assessments.
Craft a Strong Cover Letter:In your cover letter, express your passion for providing care and support. Mention specific examples of how you've maintained dignity and independence for service users in previous roles.
Highlight Key Competencies:Address the key competencies listed in the job description. Provide examples of how you have successfully planned, allocated, and evaluated workloads in past positions.
Showcase Your Communication Skills:Since excellent communication is crucial for this role, include instances where you've effectively liaised with other professionals or managed team dynamics to ensure quality care.
How to prepare for a job interview at Care Support
✨Showcase Your Communication Skills
As a Team Leader, excellent communication is key. Be prepared to discuss how you've effectively communicated with staff and service users in the past. Share specific examples that highlight your ability to build relationships and resolve conflicts.
✨Demonstrate Your Organisational Skills
This role requires strong planning and organisational abilities. Come ready to explain how you manage staff rotas and ensure adequate coverage. You might even want to bring a sample schedule or plan you've created in previous roles.
✨Emphasise Your Experience with Care Principles
Understanding good care principles is crucial for this position. Be prepared to discuss your experience in care planning and risk assessments. Highlight any specific training or certifications that relate to care standards and regulations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle pressure and cope with change. Think of scenarios where you've had to adapt quickly or manage a crisis. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
