At a Glance
- Tasks: Lead a vibrant team providing personalised care and support to clients in a community hub.
- Company: Established care provider with over 20 years of experience in the sector.
- Benefits: Up to 28 days holiday, competitive pension, flexible hours, and ongoing training.
- Other info: Work in a modern facility with a dynamic team and opportunities for career growth.
- Why this job: Make a real difference in people's lives while working in a supportive and friendly environment.
- Qualifications: Experience in care supervision and good communication skills are essential.
The predicted salary is between 15 - 15 £ per hour.
Would you like to have more Time to Care in one location – rather than often commuting? We work to inspire vibrant community hubs that enrich our clients’ later lives by promoting a way of life that gives people as many opportunities as possible to remain mentally and physically active. Care Support has been providing care and support to people for over 20 years. Originating in the homecare sector, we have now developed into a specialist Extra Care provider, delivering personalised Extra Care and support to over 800 clients in the South East and continuing to grow.
The Role
No two days are the same and your responsibilities will range from undertaking spot checks, audit, supporting and supervising a team of care workers. You may be undertaking general care duties and advising on or providing specialist care and support according to the Care Plan. The role is available on a Full-Time basis, with a 37-hour work week between Monday to Sunday, on a rota-basis. Working variable hours may mean that your shifts can change weekly, dependent on your rota. It might also mean that you may work within one of our other schemes (based in Romford) from time to time. Please note that the business is open during bank holidays and so we would need you to work on some bank holidays. Any bank holidays that you do work will be added back into your accrued holiday and can be taken at another time.
The Team
You will work within our Extra Care scheme – which means that you will work in one location for an entire shift – offering you less time commuting and more time to care! Dreywood Court is local to Gidea Park Rail station near Havering College, with easy access to nearby buses. We can also assist you with parking right outside the scheme, if you’re driving. This is one of our younger and larger schemes, situated within an up-to-date purpose-built building, offering our team a bright, spacious and nicely decorated environment to work in. The team at Dreywood is also a vibrant, friendly and happy team, as they really enjoy the fantastic clients they get to work with. This scheme has a separate staff room with all the facilities you will need and where you can have your lunch and breaks. We have some young and lovely residents that we work with, mainly supporting them with learning disabilities, so the care team is normally involved with promoting game evenings, exercise classes and activities, when not supporting with care. This is a very exciting role, which will help you to increase your care and general medical knowledge as you will work with GP’s, social workers, physio therapists, occupational therapists, district nurses and mental health workers.
About You
We are ideally looking for previous experience of supervision in a residential / domiciliary care setting. A formal care qualification, such as QCF/ NVQ Level 2 or 3, would be beneficial. You have good verbal and written communication skills and are naturally empathic, with an ability to build rapport with your colleagues and with clients. It is important that you are even-tempered, naturally able to cope with pressure. Good negotiation, planning and organisational skills would also benefit you in this role. Please note that you will need an Enhanced DBS check in order to provide care support. We can accept a DBS from the Update Service or assist you with a check.
Benefits for you
- Up to 28 days paid holiday per year (inclusive of bank holidays, pro rata)
- A competitive pension scheme to help you plan for the future
- Flexible working hours and local work
- We will invest and provide you with 2 x days FREE (face to face) Induction Training plus further E-Learning & Workbooks following which, on completion, you will receive a Care Training Certificate.
- We will also continue to support your development throughout your career with us, through refresher training, knowledge and opportunities to develop your career within the care sector. It is important that you are willing to undergo continuous training and supervision when required – and we will in turn offer you regular support and recognition.
If you are passionate about supporting customers and genuinely want to provide good care, we can offer you a career working in a friendly and supportive environment so please get in touch with us today! Care Support is an equal opportunities employer which means we treat people fairly. Please note that we have a thorough referencing process, which includes a criminal record check.
Team Leader - Putney employer: Care Support
Care Support is an exceptional employer, offering a vibrant work environment in Greater London where you can make a meaningful impact on residents' lives. With up to 28 paid holidays, a competitive pension scheme, and extensive training and development opportunities, we prioritise employee growth and well-being, ensuring that our team feels valued and supported in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Putney
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of care plans and team supervision. Think about real-life examples from your experience that showcase your skills in communication and empathy. We want to see how you handle pressure and support your team!
✨Tip Number 3
Don’t forget to research the company culture! Understanding the vibe at Dreywood Court will help you tailor your responses during interviews. Show us that you’re not just a fit for the role, but also for the team!
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our vibrant community at Care Support.
We think you need these skills to ace Team Leader - Putney
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We want to see how you can bring your unique flair to the Team Leader role, so don’t hold back!
Show Your Passion:Let your enthusiasm for care shine through in your written application. We’re looking for someone who genuinely cares about supporting clients and making a difference in their lives, so share your motivation with us!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Care Support
✨Know the Company Inside Out
Before your interview, take some time to research Care Support and their Extra Care scheme. Understand their mission to enrich clients' lives and how they operate. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Leadership Skills
As a Team Leader, you'll be supervising care workers and undertaking spot checks. Prepare examples from your past experience where you've successfully led a team or managed challenging situations. Highlight your ability to motivate others and maintain a positive environment.
✨Demonstrate Empathy and Communication
Given the nature of the role, it's crucial to exhibit strong communication skills and empathy. Be ready to discuss how you've built rapport with clients and colleagues in previous roles. Share specific instances where your communication made a difference in care delivery.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think about potential challenges you might face in this role, such as managing a crisis or dealing with difficult clients, and prepare thoughtful responses that showcase your critical thinking and planning skills.
