At a Glance
- Tasks: Lead a vibrant team, support care workers, and ensure quality care for clients.
- Company: Join Care Support, a trusted provider with over 20 years of experience in personalised care.
- Benefits: Enjoy flexible hours, competitive pay, up to 28 days holiday, and ongoing training opportunities.
- Why this job: Make a real impact in clients' lives while working in a friendly, supportive environment.
- Qualifications: Experience in care supervision and a relevant qualification like QCF/NVQ Level 2 or 3 preferred.
- Other info: Work in a modern facility with easy transport links and a fun, engaging team atmosphere.
Would you like to have more Time to Care in one location – rather than often commuting? We work to inspire vibrant community hubs that enrich our clients’ later lives by promoting a way of life that gives people as many opportunities as possible to remain mentally and physically active. Care Support has been providing care and support to people for over 20 years. Originating in the homecare sector, we have now developed into a specialist Extra Care provider, delivering personalised Extra Care and support to over 800 clients in the South East and continuing to grow.
The Role
No two days are the same and your responsibilities will range from undertaking spot checks, audit, supporting and supervising a team of care workers. You may be undertaking general care duties and advising on or providing specialist care and support according to the Care Plan. The role is available on a Full-Time basis, with a 37-hour work week between Monday to Sunday, on a rota-basis. Working variable hours may mean that your shifts can change weekly, dependent on your rota. It might also mean that you may work within one of our other schemes (based in Romford) from time to time. Please note that the business is open during bank holidays and so we would need you to work on some bank holidays. Any bank holidays that you do work will be added back into your accrued holiday and can be taken at another time.
The Team
You will work within our Extra Care scheme – which means that you will work in one location for an entire shift – offering you less time commuting and more time to care! Dreywood Court is local to Gidea Park Rail station near Havering College, with easy access to nearby buses. We can also assist you with parking right outside the scheme, if you’re driving. This is one of our younger and larger schemes, situated within an up-to-date purpose-built building, offering our team a bright, spacious and nicely decorated environment to work in. The team at Dreywood is also a vibrant, friendly and happy team, as they really enjoy the fantastic clients they get to work with. This scheme has a separate staff room with all the facilities you will need and where you can have your lunch and breaks. We have some young and lovely residents that we work with, mainly supporting them with learning disabilities, so the care team is normally involved with promoting game evenings, exercise classes and activities, when not supporting with care. This is a very exciting role, which will help you to increase your care and general medical knowledge as you will work with GP’s, social workers, physio therapists, occupational therapists, district nurses and mental health workers.
About You
We are ideally looking for previous experience of supervision in a residential / domiciliary care setting. A formal care qualification, such as QCF/ NVQ Level 2 or 3, would be beneficial. You have good verbal and written communication skills and are naturally empathic, with an ability to build rapport with your colleagues and with clients. It is important that you are even-tempered, naturally able to cope with pressure. Good negotiation, planning and organisational skills would also benefit you in this role. Please note that you will need an Enhanced DBS check in order to provide care support. We can accept a DBS from the Update Service or assist you with a check.
Benefits for you
- We offer a competitive salary of £9.00 per hour
- Up to 28 days paid holiday per year (inclusive of bank holidays, pro rata)
- A competitive pension scheme to help you plan for the future
- Flexible working hours and local work
- We will invest and provide you with 2 x days FREE (face to face) Induction Training plus further E-Learning & Workbooks following which, on completion, you will receive a Care Training Certificate.
- We will also continue to support your development throughout your career with us, through refresher training, knowledge and opportunities to develop your career within the care sector.
It is important that you are willing to undergo continuous training and supervision when required – and we will in turn offer you regular support and recognition. If you are passionate about supporting customers and genuinely want to provide good care, we can offer you a career working in a friendly and supportive environment so please get in touch with us today! Care Support is an equal opportunities employer which means we treat people fairly. Please note that we have a thorough referencing process, which includes a criminal record check.
Team Leader - Bedford employer: Care Support
Contact Detail:
Care Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Bedford
✨Tip Number 1
Familiarise yourself with the specific needs of the residents at Dreywood Court. Understanding the unique challenges faced by individuals with learning disabilities will help you demonstrate your empathy and suitability for the role during any discussions.
✨Tip Number 2
Highlight your previous supervisory experience in care settings when networking or during interviews. Be prepared to share examples of how you've successfully managed a team and supported staff in delivering high-quality care.
✨Tip Number 3
Engage with current employees or alumni from Care Support on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which you can leverage in your conversations.
✨Tip Number 4
Be ready to discuss your approach to continuous training and development. Show that you're committed to enhancing your skills and knowledge in the care sector, as this aligns with the company's values and commitment to staff development.
We think you need these skills to ace Team Leader - Bedford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervision within a residential or domiciliary care setting. Include any formal care qualifications like QCF/NVQ Level 2 or 3, as these are beneficial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing care and your ability to build rapport with clients and colleagues. Mention specific examples of how you've demonstrated good communication skills and empathy in previous roles.
Highlight Relevant Skills: In your application, emphasise your negotiation, planning, and organisational skills. These are crucial for the role, so provide examples of how you've successfully used these skills in past experiences.
Prepare for the DBS Check: Be ready to discuss your Enhanced DBS check status in your application. If you have an existing DBS from the Update Service, mention it. If not, express your willingness to undergo the necessary checks as part of the application process.
How to prepare for a job interview at Care Support
✨Show Your Passion for Care
Make sure to express your genuine passion for providing care and support during the interview. Share personal experiences or stories that highlight your commitment to helping others, especially in a residential or domiciliary setting.
✨Demonstrate Leadership Skills
As a Team Leader, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully supervised or supported a team in the past, focusing on your communication, planning, and organisational skills.
✨Familiarise Yourself with the Role
Understand the specific responsibilities of the Team Leader position, such as undertaking spot checks and audits. Be ready to discuss how you would handle various scenarios that may arise in the role, demonstrating your problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This shows your interest in the role and helps you assess if the environment is the right fit for you.