At a Glance
- Tasks: Supervise care staff and ensure quality support for Service Users in an Extra Care Scheme.
- Company: Care Support, dedicated to enhancing the lives of individuals through compassionate care.
- Benefits: Permanent contract, competitive salary, training opportunities, and a supportive team environment.
- Other info: Join a dynamic team focused on dignity, independence, and community engagement.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care support and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Care Support are looking for a Senior / Team Leader Care Assistant on a permanent contract to supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers.
Duties and Responsibilities:
- To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme.
- Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed.
- To adhere to all of the Care Support policies and procedures.
- To alert Extra Care Manager or Assistant Manager of any changes in the Service User’s condition or circumstances.
- To help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all of our customers.
- To partake in Needs Assessments, Risk assessments and Support Planning, identifying customers' needs, goals and aspirations.
- Participate in the delivery of the On Call rota of the service.
- Where required, to deliver effective, outcome-based reabling care and support.
- To monitor and measure the progress of attaining outcomes and reabling goals with our customers.
- To partake in regular risk assessments, spot checks, staff reviews and PDRs.
- To ensure the implementation of an outcome focused, reabling ethos throughout the Extra Care scheme and that this is actualised in the day-to-day provision of care and support services.
- To support the Extra Care Manager and Assistant Managers in the provision of Housing Related Support tasks, such as advising on welfare benefits, signposting, health maintenance and independence promotion.
- To support fully a thriving customer/residents committee at the Extra Care Scheme as this will form the basis from which many activities and events will be organised.
- Ensure a safe as possible living environment for Service Users whilst respecting Service User’s choice and rights.
- To contribute to the protection of service users from abuse.
- Ensure the Service User is not put at risk as a result of Care/Support activities.
- Work as part of a team and equally be able to work alone.
- Attend supervision, training and staff meetings, as required.
- Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users.
- Willingness to help office staff in relation to recruitment, e.g., literacy assessments, interviewing, etc.
Senior Support Worker / Team Leader employer: Care Support
Care Support is an exceptional employer that prioritises the dignity and independence of its Service Users while fostering a supportive and collaborative work environment for its staff. With a strong emphasis on professional development, employees are encouraged to grow through training and participation in various assessments and planning activities. Located at the heart of the community, Care Support offers a unique opportunity to make a meaningful impact in the lives of others while enjoying a fulfilling career in care.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Worker / Team Leader
✨Tip Number 1
Network like a pro! Reach out to your contacts in the care sector and let them know you're on the lookout for a Senior Support Worker role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some volunteering! It’s a great way to gain experience, show your commitment to care, and meet people in the industry. Plus, it looks fab on your CV when you’re applying through our website.
✨Tip Number 3
Prepare for interviews by practising common questions related to care support. Think about scenarios where you've demonstrated leadership or handled difficult situations. We want to see how you can bring your skills to the table!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind and shows your enthusiasm for the role. Remember, we’re all about making connections!
We think you need these skills to ace Senior Support Worker / Team Leader
Some tips for your application 🫡
Show Your Passion for Care:When writing your application, let your passion for care and support shine through. We want to see how much you value the dignity and independence of Service Users, so share any relevant experiences that highlight this.
Tailor Your Application:Make sure to tailor your application to the specific role of Senior Support Worker / Team Leader. Use keywords from the job description to demonstrate that you understand the responsibilities and are ready to take them on.
Highlight Teamwork Skills:Since this role involves working closely with a team, be sure to mention your teamwork skills. Share examples of how you've effectively communicated and collaborated with others in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Care Support
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Senior Support Worker / Team Leader. Familiarise yourself with the key duties mentioned in the job description, such as supervising care staff and liaising with health professionals. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. Prepare examples from your past experiences where you've successfully communicated with staff, service users, or external agencies. Highlight how you maintained good relationships and resolved any conflicts, as this will illustrate your ability to foster a positive environment.
✨Demonstrate Your Leadership Qualities
As a Team Leader, you'll need to manage staff and ensure high-quality care. Think of specific instances where you've led a team or taken charge of a project. Be ready to discuss how you motivate others, manage rotas, and support your colleagues, as these are key aspects of the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Practice responding to scenarios related to risk assessments, safeguarding, or managing staff performance. This will help you convey your critical thinking and decision-making abilities during the interview.
