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- Tasks: Supervise care staff and ensure quality support for Service Users at an Extra Care Scheme.
- Company: Care Support Ltd is dedicated to providing compassionate care and support services.
- Benefits: Enjoy a permanent contract with opportunities for professional development and a supportive team environment.
- Why this job: Make a real difference in people's lives while working in a fulfilling and respectful atmosphere.
- Qualifications: Experience in care support and strong communication skills are essential for this role.
- Other info: Join a vibrant team committed to promoting independence and dignity for all Service Users.
Care Support Ltd are looking for a senior Care Assistant on a permanent contract to supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers.
MAIN RESPONSIBILITIES:
- To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme.
- Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed.
- To adhere to all of the Care Support policies and procedures.
- To alert Extra Care Manager or Assistant Manager of any changes in the Service User’s condition or circumstances.
- To help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all of our customers.
- To partake in Needs Assessments, Risk assessments and Support Planning, identifying customers' needs, goals and aspirations.
- Participate in the delivery of the On Call rota of the service.
- Where required, to deliver effective, outcome-based reabling care and support.
- To monitor and measure the progress of attaining outcomes and reabling goals with our customers.
- To partake in regular risk assessments, spot checks, staff reviews and appraisals.
- To ensure the implementation of an outcome focused, reabling ethos throughout the Extra Care scheme and that this is actualised in the day to day provision of care and support services.
- To support the Extra Care Manager and Assistant Managers in the provision of Housing Related Support tasks, such as advising on welfare benefits, signposting, health maintenance and independence promotion.
- To support fully a thriving customer/residents committee at the Extra Care Scheme as this will form the basis from which many activities and events will be organised.
- Ensure a safe as possible living environment for Service Users whilst respecting Service User’s choice and rights.
- To contribute to the protection of service users from abuse.
- Ensure the Service User is not put at risk as a result of Care/Support activities.
- Work as part of a team and equally be able to work alone.
- Attend supervision, training and staff meetings, as required.
- Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users.
Senior Support Worker / Team Leader employer: Care Support
Contact Detail:
Care Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Worker / Team Leader
✨Tip Number 1
Familiarise yourself with the principles of person-centred care. Understanding how to preserve the dignity and independence of service users will be crucial in your role as a Senior Support Worker. This knowledge will help you demonstrate your commitment to the values that Care Support Ltd upholds.
✨Tip Number 2
Network with professionals in the care sector. Attend local events or join online forums where you can connect with others in similar roles. Building relationships with other care professionals can provide insights into the job and may even lead to referrals.
✨Tip Number 3
Showcase your leadership skills during interviews. As a Team Leader, you'll need to manage staff effectively. Be prepared to discuss your experience in supervising teams, resolving conflicts, and ensuring high standards of care.
✨Tip Number 4
Research Care Support Ltd's policies and procedures. Being knowledgeable about their specific practices will not only prepare you for the role but also show your genuine interest in the company. This can set you apart from other candidates.
We think you need these skills to ace Senior Support Worker / Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Senior Support Worker / Team Leader position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in care support roles, particularly any supervisory or leadership positions. Use specific examples to demonstrate your ability to manage staff and provide high-quality care.
Showcase Communication Skills: Effective communication is key in this role. Make sure to illustrate your ability to build relationships with staff, service users, and external professionals. Mention any relevant training or experiences that showcase your communication skills.
Personalise Your Application: Address your application to Care Support Ltd specifically. Mention why you are interested in working with them and how you can contribute to their mission of providing dignified and respectful care to service users.
How to prepare for a job interview at Care Support
✨Show Your Empathy
As a Senior Support Worker, empathy is key. Be prepared to share examples of how you've demonstrated compassion and understanding in previous roles, especially when dealing with sensitive situations involving service users.
✨Highlight Team Leadership Skills
Since this role involves supervising staff, discuss your experience in leading teams. Share specific instances where you successfully managed a team, resolved conflicts, or improved team dynamics.
✨Demonstrate Communication Skills
Effective communication is crucial in this position. Prepare to discuss how you've maintained good relationships with colleagues, service users, and external professionals. Consider sharing a scenario where your communication skills made a positive impact.
✨Understand the Care Support Policies
Familiarise yourself with the policies and procedures of Care Support Ltd. During the interview, reference these policies to show that you understand the importance of adhering to guidelines while providing care and support.
