At a Glance
- Tasks: Coordinate care services, support staff, and ensure compliance with care standards.
- Company: Join a compassionate team dedicated to enhancing lives in a supportive environment.
- Benefits: Flexible hours, training opportunities, and a chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and professional development.
- Why this job: Be a key player in improving the quality of life for residents while developing your career.
- Qualifications: Experience in care, strong communication skills, and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Duties and Responsibilities:
- Reports to the Branch Registered Manager.
- Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements.
- To ensure that the company priority of a re-abling, outcome-focused ethos is always communicated.
- Ensure all support plans and risk assessments are person-centred and reviewed regularly.
- Ensure all supervisions and spot checks are completed and up to date.
- Ensure rotas are covered, and cover shifts if there is no other alternative.
- Participate in the On Call of the service, including holding a work phone.
- To provide ‘hands on’ care and support as and when required.
- Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer.
- Communicating effectively internally and externally in writing.
- To ensure that all necessary computerised and manual records are up to date and compliant.
- Implementation of complaints procedure.
- Ongoing liaison with all clients, customers/relatives, social workers and any other external agencies.
- Providing a range of operational, managerial and administrative support for the development and ongoing existence of the Residents’ Committee at the scheme.
- Preparation of regular company reports as needed.
- Ensure training needs of all staff working in the scheme are communicated to the training team effectively.
- Ensuring to maintain the training Matrix, both E-learning and face to face.
- Ensuring all staff who are outstanding training or due to expire is communicated to the training team and put onto the training diary.
- To undertake regular risk assessments, staff spot checks, and reviews with customers.
- To attend relevant training as and when required.
- Ensuring information is up to date, maintaining Health and Safety records and provide practical and emotional support to all staff and customers when required.
- Ensure all folders maintained in the office are up to date and compliant, i.e. the complaint folder, incident forms and time sheets etc.
- Manage and assist the senior support workers with medication and medication returns.
- Audits of Mar charts and Log sheets.
- Assisting employees with their Training, i.e. online courses and completion of the care certificate booklet.
- To assist the Training department in marking the Care Certificate Booklet and ensuring all pages are signed off correctly.
- To ensure all compliance spreadsheets are updated regularly and compliant, i.e. safeguarding spreadsheet, supervisions and spot checks etc.
Personal Attributes:
- Reliable and hard working.
- Flexible and good time management.
- Ability to show warmth and compassion.
- Ability to build and maintain rapports.
- Ability to cope well under pressure.
- Ability to cope with change in a fast-paced environment.
Qualifications:
- Knowledge of service provision in the care profession.
- Effective in all forms of communication.
- Experience of working with a customer-focused business.
- Confident in decision making.
- To have or be working towards a diploma level in Health and Social Care or equivalent.
- Experience of working in a care or residential setting with suitable length of experience and qualification.
- Completed the Care Certificate.
Key Competencies:
- To be able to plan, allocate and evaluate the workload of all staff.
- To understand and implement legislation and regulations relevant to care and support staff and user groups.
- To be able to maintain and communicate administrative systems.
- To be able to select and effectively supervise all care staff working in sheltered accommodation.
- To be able to arrange the implementation of induction and other relevant training programs, and to identify and communicate ongoing training needs.
- To be able to establish and maintain effective positive working relationships.
- To be able to maintain good assessment and review procedures within a re-abling framework which become the foundation for appropriate care and support plans for all customers living in the Extra Care Scheme.
- To be able to ensure that appropriate kinds of re-abling interventions take place to meet the customer’s needs and requirements.
- To liaise with other agencies involved with the Extra Care Scheme and with the residents to ensure the provision of integrated services.
- To have a good working knowledge of Health and Safety and confident in its communication.
Scheme Coordinator - Gidea Park in Romford employer: Care Support
As a Scheme Coordinator at our Gidea Park location, you will join a supportive and compassionate team dedicated to providing high-quality care in an Extra Care Scheme. We pride ourselves on fostering a positive work culture that prioritises employee growth through ongoing training and development opportunities, ensuring that all staff feel valued and equipped to succeed. With a focus on person-centred care and a commitment to maintaining a re-abling ethos, we offer a rewarding environment where your contributions directly impact the lives of our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Coordinator - Gidea Park in Romford
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work in Extra Care Schemes. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of care regulations and person-centred approaches. We want you to show that you’re not just a fit for the role, but that you genuinely care about making a difference.
✨Tip Number 3
Don’t forget to showcase your flexibility and ability to cope under pressure during interviews. Share examples from your past experiences where you’ve successfully managed challenging situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Scheme Coordinator - Gidea Park in Romford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Scheme Coordinator. We want to see how you can bring that re-abling, outcome-focused ethos to life!
Showcase Your Communication Skills:Since effective communication is key in this role, don’t forget to demonstrate your written communication skills in your application. Use clear and concise language to show us you can communicate effectively both internally and externally.
Highlight Relevant Experience:Share your experience in care or residential settings, especially any roles where you’ve had to manage staff or coordinate services. We’re looking for someone who can hit the ground running, so let us know what you’ve done before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Care Support
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Scheme Coordinator. Familiarise yourself with the key duties mentioned in the job description, such as managing staff, ensuring compliance, and maintaining effective communication. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your People Skills
As a Scheme Coordinator, you'll need to build rapport with both staff and clients. Prepare examples from your past experiences where you've successfully communicated or resolved conflicts. Highlight your ability to provide emotional support and maintain positive relationships, as this is crucial in a care setting.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle specific situations, like managing staff rotas or dealing with complaints. Think of relevant scenarios from your previous roles and how you approached them. This will showcase your problem-solving skills and ability to cope under pressure.
✨Demonstrate Your Commitment to Training
Training and development are key aspects of the role. Be prepared to discuss how you've identified training needs in the past and how you’ve supported staff in their professional growth. Showing that you value ongoing training will resonate well with the interviewers.
