At a Glance
- Tasks: Coordinate care schemes, support staff, and ensure compliance with care standards.
- Company: A leading care provider dedicated to enhancing lives in the community.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Join a supportive team in a fast-paced environment with plenty of training opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care, strong communication skills, and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Duties and Responsibilities:
- Reports to the Branch Registered Manager.
- Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements.
- To ensure that the company priority of a re-abling, outcome-focused ethos is always communicated.
- Ensure all support plans and risk assessments are person centred and reviewed regularly.
- Ensure all supervisions and spot checks are completed and up to date.
- Ensure rotas are covered, and cover shifts if there is no other alternative.
- Participate in the On Call of the service, including holding a work phone.
- To provide ‘hands on’ care and support as and when required.
- Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer.
- Communicating effectively internally and externally in writing.
- To ensure that all necessary computerised and manual records are up to date and compliant.
- Implementation of complaints procedure.
- Ongoing liaison with all clients, customers/relatives, social workers and any other external agencies.
- Providing a range of operational, managerial and administrative support for the development and ongoing existence of the Residents’ Committee at the scheme.
- Preparation of regular company reports as needed.
- Ensure training needs of all staff working in the scheme are communicated to the training team effectively.
- Ensuring to maintain the training Matrix, both E-learning and face to face.
- Ensuring all staff who are outstanding training or due to expire is communicated to the training team and put onto the training diary.
- To undertake regular risk assessments, staff spot checks, and reviews with customers.
- To attend relevant training as and when required.
- Ensuring information is up to date, maintaining Health and Safety records and provide practical and emotional support to all staff and customers when required.
- Ensure all folders maintained in the office are up to date and compliant, i.e. the complaint folder, incident forms and time sheets etc.
- Manage and assist the senior support workers with medication and medication returns.
- Audits of Mar charts and Log sheets.
- Assisting employees with their Training, i.e. online courses and completion of the care certificate booklet.
- To assist the Training department in marking the Care Certificate Booklet and ensuring all pages are signed off correctly.
- To ensure all compliance spreadsheets are updated regularly and compliant, i.e. safeguarding spreadsheet, supervisions and spot checks etc.
Personal Attributes:
- Reliable and hard working.
- Flexible and good time management.
- Ability to show warmth and compassion.
- Ability to build and maintain rapports.
- Ability to cope well under pressure.
- Ability to cope with change in a fast paced environment.
Qualifications:
- Knowledge of service provision in the care profession.
- Effective in all forms of communication.
- Experience of working with a customer focused business.
- Confident in decision making.
- To have or be working towards a diploma level in Health and Social Care or equivalent.
- Experience of working in a care or residential setting with suitable length of experience and qualification.
- Completed the Care Certificate.
Key Competencies:
- To be able to plan, allocate and evaluate the workload of all staff.
- To understand and implement legislation and regulations relevant to care and support staff and user groups.
- To be able to maintain and communicate administrative systems.
- To be able to select and effectively supervise all care staff working in sheltered accommodation.
- To be able to arrange the implementation of induction and other relevant training programs, and to identify and communicate ongoing training needs.
- To be able to establish and maintain effective positive working relationships.
- To be able to maintain good assessment and review procedures within a re-abling framework which become the foundation for appropriate care and support plans for all customers living in the Extra Care Scheme.
- To be able to ensure that appropriate kinds of re-abling interventions take place to meet the customer’s needs and requirements.
- To liaise with other agencies involved with the Extra Care Scheme and with the residents to ensure the provision of integrated services.
- To have a good working knowledge of Health and Safety and confident in its communication.
Extra Care - Scheme Coordinator - Gidea Park in Romford employer: Care Support
As a Scheme Coordinator at our Extra Care facility in Gidea Park, you will join a supportive and compassionate team dedicated to enhancing the lives of our residents. We pride ourselves on fostering a collaborative work culture that prioritises employee development through ongoing training and mentorship opportunities, ensuring you can grow your career in the care sector. With a focus on person-centred care and a commitment to maintaining high standards, we offer a rewarding environment where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Extra Care - Scheme Coordinator - Gidea Park in Romford
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with clients and staff. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with various stakeholders, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your hands-on experience in care during the interview. Share specific examples of how you've provided support or managed teams in previous roles. This will demonstrate your capability to handle the responsibilities of the Scheme Coordinator.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Extra Care - Scheme Coordinator - Gidea Park in Romford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Scheme Coordinator. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills:Since effective communication is key in this role, don’t forget to demonstrate your writing skills in your application. Keep it clear and concise, and make sure to proofread for any typos or errors.
Highlight Relevant Experience:Share specific examples from your past work that relate to the duties mentioned in the job description. Whether it's managing staff or liaising with external agencies, we want to see how you've handled similar responsibilities before.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Care Support
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Scheme Coordinator. Familiarise yourself with the duties listed in the job description, such as managing staff, ensuring compliance, and maintaining records. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Effective communication is key in this role, so be prepared to discuss how you've successfully liaised with various stakeholders in the past. Think of examples where you've communicated complex information clearly or resolved conflicts. This will highlight your ability to build rapport and maintain positive relationships.
✨Demonstrate Your Problem-Solving Abilities
Expect questions about how you would handle challenging situations, like staffing shortages or client complaints. Prepare specific examples from your previous experience where you've successfully navigated similar issues. This will showcase your decision-making skills and your ability to cope under pressure.
✨Emphasise Your Commitment to Training and Development
Since the role involves overseeing staff training and development, be ready to discuss your approach to identifying training needs and supporting team members. Share any relevant experiences where you've facilitated training or helped colleagues grow in their roles, showing that you're invested in continuous improvement.
