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- Tasks: Supervise care and support for residents, ensuring dignity and independence.
- Company: Join a dedicated team at an Extra Care Scheme focused on enhancing lives.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Strong communication, planning skills, and a passion for care are essential.
- Other info: Opportunity to work both independently and as part of a team.
SUMMARY OF THE POST:
Supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/Support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers.
Duties and Responsibilities:
- To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme.
- Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed.
- To adhere to all of the Care Support policies and procedures.
- To alert Extra Care Manager or Assistant Manager of any changes in the Service User’s condition or circumstances.
- To help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all of our customers.
- To partake in Needs Assessments, Risk assessments and Support Planning, identifying customers needs, goals and aspirations.
- Participate in the delivery of the On Call rota of the service.
- Where required, to deliver effective, outcome-based reabling care and support.
- To monitor and measure the progress of attaining outcomes and reabling goals with our customers.
- To partake in regular risk assessments, spot checks, staff reviews and PDR’s.
- To ensure the implementation of an outcome focused, reabling ethos throughout the Extra Care scheme and that this is actualised in the day to day provision of care and support services.
- To support the Extra Care Manager and Assistant Managers in the provision of Housing Related Support tasks, such as advising on welfare benefits, signposting, health maintenance and independence promotion.
- To support fully a thriving customer/residents committee at the Extra Care Scheme as this will form the basis from which many activities and events will be organised.
- Ensure a safe as possible living environment for Service Users whilst respecting Service User’s choice and rights.
- To contribute to the protection of service users from abuse.
- Ensure the Service User is not put at risk as a result of Care/Support activities.
- Work as part of a team and equally be able to work alone.
- Attend supervision, training and staff meetings, as required.
- Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users.
- Willingness to help office staff in relation to recruitment, e.g., literacy assessments, interviewing, etc.
- Auditing Care support documentation in relation to Mar Charts, Log Sheets, Review quality records, etc.
Personal Attributes:
- Excellent communication skills.
- Good planning and organisational skills.
- Experience of financial management.
- Sound understanding of good care principles.
- Skills in assessment and care planning.
- Negotiating skills.
- Ability to cope with pressure.
- Even tempered and patient.
- Ability to cope with change.
- Ability to display empathy and warmth.
Key Competencies:
- To be able to plan, allocate and evaluate the workload of all staff.
- To be able to develop and maintain the quality control system.
- Risk assessing skills.
- Needs assessment and support planning skills.
- Contractual compliance.
- To understand and implement legislation and regulations relevant to care and support staff and user groups.
- To be able to arrange the implementation of induction and other relevant training programmes, and to identify and provide for on-going training needs.
- To be able to establish and maintain effective working relationships.
- To be able to develop and maintain good assessment and review procedures within a reabling framework which become the foundation for appropriate care and support plans for all customers living within the Extra Care Scheme.
- To be able to ensure that appropriate kinds of reabling interventions take place to meet the user’s needs and requirements.
- To liaise with other agencies involved with the Extra Care Scheme residents to ensure the provision of integrated services.
- To have a good working knowledge of Health and Safety.
Roehampton - Awake Nights employer: Care Support
Contact Detail:
Care Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roehampton - Awake Nights
✨Tip Number 1
Familiarise yourself with the principles of care and support outlined in the job description. Understanding these principles will help you demonstrate your knowledge during the interview, showing that you are aligned with our values at StudySmarter.
✨Tip Number 2
Highlight your communication skills by preparing examples of how you've effectively liaised with various professionals in past roles. This will showcase your ability to build relationships, which is crucial for the role.
✨Tip Number 3
Be ready to discuss your experience with risk assessments and care planning. Prepare specific instances where you've successfully implemented these processes, as this will demonstrate your competency in managing the needs of service users.
✨Tip Number 4
Show your understanding of the importance of a reabling ethos in care. Think of examples where you've supported individuals in achieving their goals and independence, as this aligns perfectly with the responsibilities of the role.
We think you need these skills to ace Roehampton - Awake Nights
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations. Highlight key duties such as supervising care staff and liaising with health professionals, as these are crucial for the role.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job requirements. Emphasise your communication skills, planning abilities, and any previous experience in care or support roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing care and support. Mention specific examples of how you've demonstrated empathy, teamwork, and effective communication in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are essential in this field.
How to prepare for a job interview at Care Support
✨Showcase Your Communication Skills
Since excellent communication is key for this role, be prepared to discuss your experiences in building effective relationships with both staff and service users. Share specific examples where your communication made a positive impact.
✨Demonstrate Your Organisational Abilities
Highlight your planning and organisational skills by discussing how you have managed workloads or staff rotas in previous roles. Be ready to explain your approach to ensuring that all needs are met efficiently.
✨Emphasise Empathy and Patience
This position requires a warm and empathetic approach. Prepare to share instances where you have shown patience and understanding in challenging situations, particularly when dealing with vulnerable individuals.
✨Familiarise Yourself with Care Principles
Make sure you understand the fundamental principles of good care. Be ready to discuss how you would implement these principles in practice, especially in relation to dignity, choice, and independence for service users.
