At a Glance
- Tasks: Lead a team to provide compassionate care and support in an Extra Care Scheme.
- Company: Join a dedicated organisation focused on enhancing the lives of service users.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care, strong communication, and organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
Supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers.
Duties and Responsibilities
- To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme.
- Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed.
- To adhere to all of the Care Support policies and procedures.
- To alert Extra Care Manager or Assistant Manager of any changes in the Service User's condition or circumstances.
- To help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all of our customers.
- To partake in Needs Assessments, Risk assessments and Support Planning, identifying customers' needs, goals and aspirations.
- Participate in the delivery of the On Call rota of the service.
- Where required, to deliver effective, outcome-based reabling care and support.
- To monitor and measure the progress of attaining outcomes and reabling goals with our customers.
- To partake in regular risk assessments, spot checks, staff reviews and PDR’s.
- To ensure the implementation of an outcome focused, reabling ethos throughout the Extra Care scheme and that this is actualised in the day to day provision of care and support services.
- To support the Extra Care Manager and Assistant Managers in the provision of Housing Related Support tasks, such as advising on welfare benefits, signposting, health maintenance and independence promotion.
- To support fully a thriving customer/residents committee at the Extra Care Scheme as this will form the basis from which many activities and events will be organised.
- Ensure a safe as possible living environment for Service Users whilst respecting Service User's choice and rights.
- To contribute to the protection of service users from abuse.
- Ensure the Service User is not put at risk as a result of Care/Support activities.
- Work as part of a team and equally be able to work alone.
- Attend supervision, training and staff meetings, as required.
- Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users.
- Willingness to help office staff in relation to recruitment, e.g., literacy assessments, interviewing, etc.
- Auditing Care support documentation in relation to Mar Charts, Log Sheets, Review quality records, etc.
Personal Attributes
- Excellent communication skills.
- Good planning and organisational skills.
- Experience of financial management.
- Sound understanding of good care principles.
- Skills in assessment and care planning.
- Negotiating skills.
- Ability to cope with pressure.
- Even tempered and patient.
- Ability to cope with change.
- Ability to display empathy and warmth.
Key Competencies
- To be able to plan, allocate and evaluate the workload of all staff.
- To develop and maintain the quality control system.
- Risk assessing skills.
- Needs assessment and support planning skills.
- Contractual compliance.
- To understand and implement legislation and regulations relevant to care and support staff and user groups.
- To arrange the implementation of induction and other relevant training programmes, and identify and provide for ongoing training needs.
- To establish and maintain effective working relationships.
- To develop and maintain good assessment and review procedures within a reabling framework which become the foundation for appropriate care and support plans for all customers living within the Extra Care Scheme.
- To ensure that appropriate kinds of reabling interventions take place to meet the user's needs and requirements.
- To liaise with other agencies involved with the Extra Care Scheme residents to ensure the provision of integrated services.
- To have a good working knowledge of Health and Safety.
Team Leader - Roehampton in London employer: Care Support
As a Team Leader at our Extra Care Scheme in Roehampton, you will be part of a compassionate and dedicated team that prioritises the dignity and independence of our Service Users. We offer a supportive work culture with ongoing training and development opportunities, ensuring you can grow in your role while making a meaningful impact in the lives of those we serve. Our commitment to employee well-being and a collaborative environment makes us an excellent employer for those seeking a rewarding career in care.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Roehampton in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of care principles and legislation. We want you to be able to showcase your understanding of the role and how you can contribute to maintaining dignity and independence for service users.
✨Tip Number 3
Don’t forget to highlight your communication skills! In this role, building relationships with staff and service users is key, so be ready to share examples of how you've successfully managed teams and supported individuals in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and making a difference in the lives of service users.
We think you need these skills to ace Team Leader - Roehampton in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Team Leader. We want to see how you can bring your unique flair to our Extra Care Scheme!
Showcase Your Communication Skills:Since excellent communication is key for this role, don’t shy away from demonstrating your ability to connect with others. Use clear and concise language in your application to reflect your strong communication skills.
Highlight Relevant Experience:Share specific examples from your past roles that showcase your planning, organisational, and care management skills. We love seeing how you've made a difference in previous positions!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at Care Support
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Team Leader at the Extra Care Scheme. Familiarise yourself with the key duties like supervising care staff and liaising with health professionals. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Team Leader, excellent communication is crucial. Prepare examples from your past experiences where you've effectively communicated with staff, service users, or external agencies. Highlight how these skills helped improve care outcomes or fostered better relationships.
✨Demonstrate Your Organisational Skills
You'll need to manage staff rotas and ensure adequate coverage for service users. Bring examples of how you've successfully planned and organised workloads in previous roles. This will illustrate your ability to handle pressure and maintain a high standard of care.
✨Emphasise Empathy and Warmth
In this role, you'll be working closely with vulnerable individuals. Be prepared to discuss how you approach care with empathy and warmth. Share stories that reflect your understanding of the importance of dignity and respect in care settings, as this aligns with the values of the Extra Care Scheme.
