At a Glance
- Tasks: Supervise care and support, ensuring dignity and independence for Service Users.
- Company: Join a compassionate team dedicated to enhancing lives in Canning Town.
- Benefits: Flexible hours, training opportunities, and a supportive work environment.
- Other info: Opportunity for career growth and involvement in community activities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and a passion for care are essential.
The predicted salary is between 20000 - 25000 £ per year.
SUMMARY OF THE POST: Supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/Support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers.
Duties and Responsibilities:
- To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme.
- Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed.
- To adhere to all of the Care Support policies and procedures.
- To alert Extra Care Manager or Assistant Manager of any changes in the Service User’s condition or circumstances.
- To help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all of our customers.
- To partake in Needs Assessments, Risk assessments and Support Planning, identifying customers needs, goals and aspirations.
- Participate in the delivery of the On Call rota of the service.
- Where required, to deliver effective, outcome-based reabling care and support.
- To monitor and measure the progress of attaining outcomes and reabling goals with our customers.
- To partake in regular risk assessments, spot checks, staff reviews and PDR’s.
- To ensure the implementation of an outcome focused, reabling ethos throughout the Extra Care scheme and that this is actualised in the day to day provision of care and support services.
- To support the Extra Care Manager and Assistant Managers in the provision of Housing Related Support tasks, such as advising on welfare benefits, signposting, health maintenance and independence promotion.
- To support fully a thriving customer/residents committee at the Extra Care Scheme as this will form the basis from which many activities and events will be organised.
- Ensure a safe as possible living environment for Service Users whilst respecting Service User’s choice and rights.
- To contribute to the protection of service users from abuse.
- Ensure the Service User is not put at risk as a result of Care/Support activities.
- Work as part of a team and equally be able to work alone.
- Attend supervision, training and staff meetings, as required.
- Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users.
- Willingness to help office staff in relation to recruitment, e.g., literacy assessments, interviewing, etc.
- Auditing Care support documentation in relation to Mar Charts, Log Sheets, Review quality records, etc.
Personal Attributes:
- Excellent communication skills.
- Good planning and organisational skills.
- Experience of financial management.
- Sound understanding of good care principles.
- Skills in assessment and care planning.
- Ability to cope with pressure.
- Even tempered and patient.
- Ability to cope with change.
- Ability to display empathy and warmth.
Key Competencies:
- To be able to plan, allocate and evaluate the workload of all staff.
- To be able to develop and maintain the quality control system.
- Risk assessing skills.
- Needs assessment and support planning skills.
- Contractual compliance.
- To understand and implement legislation and regulations relevant to care and support staff and user groups.
- To be able to arrange the implementation of induction and other relevant training programmes, and to identify and provide for on-going training needs.
- To be able to establish and maintain effective working relationships.
- To be able to develop and maintain good assessment and review procedures within a reabling framework which become the foundation for appropriate care and support plans for all customers living within the Extra Care Scheme.
- To be able to ensure that appropriate kinds of reabling interventions take place to meet the user’s needs and requirements.
- To liaise with other agencies involved with the Extra Care Scheme residents to ensure the provision of integrated services.
- To have a good working knowledge of Health and Safety.
Care and Support Worker - Canning Town in London employer: Care Support
Care Support is an exceptional employer, offering a vibrant work environment in Greater London where you can make a meaningful impact on residents' lives. With up to 28 paid holidays, a competitive pension scheme, and extensive training and development opportunities, we prioritise employee growth and well-being, ensuring that our team feels valued and supported in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Care and Support Worker - Canning Town in London
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those working in Extra Care Schemes. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show your passion for care! When you get the chance to meet potential employers, share your experiences and why you love supporting others. Authenticity goes a long way in making a memorable impression.
✨Tip Number 3
Prepare for interviews by brushing up on care principles and legislation relevant to the role. Being knowledgeable will not only boost your confidence but also show that you're serious about the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Care and Support Worker - Canning Town in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Care and Support Worker. We want to see how you can contribute to preserving the dignity and independence of our Service Users.
Showcase Your Communication Skills:Since excellent communication is key in this role, use your application to demonstrate your ability to connect with others. Share examples of how you've built effective relationships in previous roles or situations.
Highlight Relevant Experience:Don’t forget to mention any experience you have in care or support roles, especially if it involves working with vulnerable individuals. We love seeing how your background can help us provide the best service possible.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Care Support
✨Know Your Care Principles
Make sure you brush up on the key principles of care and support. Understand how to preserve the dignity, privacy, and rights of service users. Being able to discuss these principles confidently will show that you’re aligned with the values of the role.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. Prepare examples of how you've successfully communicated with colleagues, service users, or their families in the past. This will demonstrate your ability to build relationships and work collaboratively.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations related to care and support. Think about how you would handle changes in a service user’s condition or manage staff rotas. Practising these scenarios can help you articulate your thought process during the interview.
✨Highlight Your Organisational Skills
This role requires good planning and organisational skills. Be prepared to discuss how you’ve managed workloads, conducted assessments, or ensured compliance with policies in previous roles. Specific examples will make your case stronger.
