At a Glance
- Tasks: Lead a vibrant care team, support clients, and promote engaging activities.
- Company: Care Support, a leading Extra Care provider with over 20 years of experience.
- Benefits: Up to 28 days holiday, flexible hours, and ongoing training opportunities.
- Other info: Join a friendly team and enjoy a bright, spacious workplace.
- Why this job: Make a real difference in clients' lives while working in a supportive environment.
- Qualifications: Experience in care supervision and good communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Would you like to have more Time to Care in one location – rather than often commuting? We work to inspire vibrant community hubs that enrich our clients’ later lives by promoting a way of life that gives people as many opportunities as possible to remain mentally and physically active. Care Support has been providing care and support to people for over 20 years. Originating in the homecare sector, we have now developed into a specialist Extra Care provider, delivering personalised Extra Care and support to over 800 clients in the South East and continuing to grow.
The Role
No two days are the same and your responsibilities will range from undertaking spot checks, audit, supporting and supervising a team of care workers. You may be undertaking general care duties and advising on or providing specialist care and support according to the Care Plan. The role is available on a Full-Time basis, with a 37-hour work week between Monday to Sunday, on a rota-basis. Working variable hours may mean that your shifts can change weekly, dependent on your rota. It might also mean that you may work within one of our other schemes (based in Romford) from time to time. Please note that the business is open during bank holidays and so we would need you to work on some bank holidays. Any bank holidays that you do work will be added back into your accrued holiday and can be taken at another time.
The Team
You will work within our Extra Care scheme – which means that you will work in one location for an entire shift – offering you less time commuting and more time to care! This is one of our younger and larger schemes, situated within an up-to date purpose-built building, offering our team a bright, spacious and nicely decorated environment to work in. The team is also a vibrant, friendly and happy team, as they really enjoy the fantastic clients they get to work with. This scheme has a separate staff room with all the facilities you will need and where you can have your lunch and breaks. We have some young and lovely residents that we work with, mainly supporting them with learning disabilities, so the care team is normally involved with promoting game evenings, exercise classes and activities, when not supporting with care. This is a very exciting role, which will help you to increase your care and general medical knowledge as you will work with GP’s, social workers, physio therapists, occupational therapists, district nurses and mental health workers.
About You
- We are ideally looking for previous experience of supervision in a residential / domiciliary care setting.
- A formal care qualification, such as QCF/ NVQ Level 2 or 3, would be beneficial.
- You have good verbal and written communication skills and are naturally empathic, with an ability to build rapport with your colleagues and with clients.
- It is important that you are even-tempered, naturally able to cope with pressure.
- Good negotiation, planning and organisational skills would also benefit you in this role.
Please note that you will need an Enhanced DBS check in order to provide care support. We can accept a DBS from the Update Service or assist you with a check.
Benefits for you
- Up to 28 days paid holiday per year (inclusive of bank holidays, pro rata).
- A competitive pension scheme to help you plan for the future.
- Flexible working hours and local work.
- We will invest and provide you with 2 x days FREE (face to face) Induction Training plus further E-Learning & Workbooks following which, on completion, you will receive a Care Training Certificate.
- We will also continue to support your development throughout your career with us, through refresher training, knowledge and opportunities to develop your career within the care sector.
- It is important that you are willing to undergo continuous training and supervision when required – and we will in turn offer you regular support and recognition.
If you are passionate about supporting customers and genuinely want to provide good care, we can offer you a career working in a friendly and supportive environment so please get in touch with us today! Care Support is an equal opportunities employer which means we treat people fairly. Please note that we have a thorough referencing process, which includes a criminal record check.
Team Leader - Thurrock in Grays employer: Care Support
Care Support is an exceptional employer, offering a vibrant and supportive work culture where you can truly make a difference in the lives of our clients. With flexible working hours, up to 28 days of paid holiday, and ongoing training opportunities, we prioritise your professional growth while ensuring you have more time to care in a purpose-built environment. Join our friendly team in Thurrock, where you'll enjoy a fulfilling career surrounded by dedicated colleagues and engaged residents.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Thurrock in Grays
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to care support. Think about your experiences and how they relate to the role of Team Leader. We want you to shine and show off your skills!
✨Tip Number 3
Don’t forget to showcase your passion for care during interviews! Share stories that highlight your empathy and ability to build rapport with clients and colleagues. This is what sets you apart from the rest!
✨Tip Number 4
Apply through our website for the best chance at landing the job! It shows you're serious about joining our team and makes it easier for us to keep track of your application. Let's get you started on this exciting journey!
We think you need these skills to ace Team Leader - Thurrock in Grays
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background aligns with the role of Team Leader, so don’t hold back on showcasing your care experience!
Show Your Passion:Let your enthusiasm for care shine through in your written application. We’re looking for someone who genuinely cares about supporting clients and making a difference in their lives, so share why this role excites you!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well, as good communication skills are key for this role. We appreciate a well-organised application!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Care Support
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Team Leader in the Extra Care scheme. Familiarise yourself with the specific duties like supervising care workers and undertaking spot checks. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Empathy
Since the role involves working closely with clients, especially those with learning disabilities, it's crucial to demonstrate your empathy during the interview. Share examples from your past experiences where you've built rapport with clients or handled challenging situations with compassion.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and organisational skills. Think about how you would handle various situations, such as managing a team under pressure or planning activities for residents. Practising these scenarios can give you an edge.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
