At a Glance
- Tasks: Coordinate care schemes, support staff, and ensure high-quality service for residents.
- Company: A leading care provider dedicated to enhancing lives in a supportive environment.
- Benefits: Competitive salary, flexible hours, training opportunities, and a chance to make a difference.
- Other info: Dynamic role with opportunities for personal growth and development in the care sector.
- Why this job: Join a passionate team and help improve the lives of those in your community.
- Qualifications: Experience in care, strong communication skills, and a commitment to person-centred support.
Duties and Responsibilities:
- Reports to the Branch Registered Manager.
- Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements.
- To ensure that the company priority of a re-abling, outcome-focused ethos is always communicated.
- Ensure all support plans and risk assessments are person-centred and reviewed regularly.
- Ensure all supervisions and spot checks are completed and up to date.
- Ensure rotas are covered, and cover shifts if there is no other alternative.
- Participate in the On Call of the service, including holding a work phone.
- To provide 'hands on' care and support as and when required.
- Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer.
- Communicating effectively internally and externally in writing.
- To ensure that all necessary computerised and manual records are up to date and compliant.
- Implementation of complaints procedure.
- Ongoing liaison with all clients, customers/relatives, social workers and any other external agencies.
- Providing a range of operational, managerial and administrative support for the development and ongoing existence of the Residents’ Committee at the scheme.
- Preparation of regular company reports as needed.
- Ensure training needs of all staff working in the scheme are communicated to the training team effectively.
- Ensuring to maintain the training Matrix, both E-learning and face to face.
- Ensuring all staff who are outstanding training or due to expire is communicated to the training team and put onto the training diary.
- To undertake regular risk assessments, staff spot checks, and reviews with customers.
- To attend relevant training as and when required.
- Ensuring information is up to date, maintaining Health and Safety records and provide practical and emotional support to all staff and customers when required.
- Ensure all folders maintained in the office are up to date and compliant, i.e. the complaint folder, incident forms and time sheets etc.
- Manage and assist the senior support workers with medication and medication returns.
- Audits of Mar charts and Log sheets.
- Assisting Employees with their Training, i.e. online courses and completion of the care certificate booklet.
- To assist the Training department in marking the Care Certificate Booklet and ensuring all pages are signed off correctly.
- To ensure all compliance spreadsheets are updated regularly and compliant, i.e. safeguarding spreadsheet, supervisions and spot checks etc.
Personal Attributes:
- Reliable and hard working.
- Flexible and good time management.
- Ability to show warmth and compassion.
- Ability to build and maintain rapports.
- Ability to cope well under pressure.
- Ability to cope with change in a fast-paced environment.
Qualifications:
- Knowledge of service provision in the care profession.
- Effective in all forms of communication.
- Experience of working with a customer focused business.
- Confident in decision making.
- To have or be working towards a diploma level in Health and Social Care or equivalent.
- Experience of working in a care or residential setting with suitable length of experience and qualification.
- Completed the Care Certificate.
Key Competencies:
- To be able to plan, allocate and evaluate the workload of all staff.
- To understand and implement legislation and regulations relevant to care and support staff and user groups.
- To be able to maintain and communicate administrative systems.
- To be able to select and effectively supervise all care staff working in sheltered accommodation.
- To be able to arrange the implementation of induction and other relevant training programs, and to identify and communicate ongoing training needs.
- To be able to establish and maintain effective positive working relationships.
- To be able to maintain good assessment and review procedures within a re-abling framework which become the foundation for appropriate care and support plans for all customers living in the Extra Care Scheme.
- To be able to ensure that appropriate kinds of re-abling interventions take place to meet the customer’s needs and requirements.
- To liaise with other agencies involved with the Extra Care Scheme and with the residents to ensure the provision of integrated services.
- To have a good working knowledge of Health and Safety and confident in its communication.
Extra Care - Scheme Coordinator - Gidea Park employer: Care Support
As a Scheme Coordinator at our Extra Care facility in Gidea Park, you will join a supportive and compassionate team dedicated to enhancing the lives of our residents. We pride ourselves on fostering a collaborative work culture that prioritises employee development through ongoing training and mentorship opportunities, ensuring you can grow your career in the health and social care sector. With a focus on person-centred care and a commitment to maintaining high standards, we offer a rewarding environment where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Extra Care - Scheme Coordinator - Gidea Park
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work in Extra Care. Attend local events or online webinars to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your experience in care, including any training you've completed. This can be a great conversation starter during interviews and shows you're serious about your career.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable talking about your experiences and how they relate to the role of Scheme Coordinator. The more you practice, the more confident you'll feel.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, it shows you're keen on joining our team and helps us keep track of your application.
We think you need these skills to ace Extra Care - Scheme Coordinator - Gidea Park
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the duties and responsibilities listed in the job description. We want to see how you can bring that re-abling, outcome-focused ethos to life!
Showcase Your Communication Skills:Since effective communication is key for this role, don’t forget to demonstrate your written communication skills in your application. Use clear and concise language to show us you can communicate effectively both internally and externally.
Highlight Relevant Experience:Share specific examples from your past roles that showcase your ability to manage staff, conduct risk assessments, and maintain compliance records. We love seeing how your background fits with what we do at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Care Support
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Scheme Coordinator. Familiarise yourself with the key duties like managing staff, ensuring compliance, and maintaining records. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since effective communication is crucial in this role, prepare examples of how you've successfully liaised with different stakeholders in the past. Whether it's clients, staff, or external agencies, being able to articulate your experience will set you apart from other candidates.
✨Demonstrate Your Compassion and Flexibility
The job requires warmth and the ability to cope under pressure. Think of specific instances where you've shown compassion in a challenging situation or adapted to changes quickly. Sharing these stories will highlight your suitability for the role and your alignment with the company's ethos.
✨Prepare Questions About Training and Development
Since ongoing training is a big part of the role, come prepared with questions about how the company supports staff development. This shows your commitment to continuous improvement and helps you gauge if the company’s values align with yours.
