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- Tasks: Coordinate care services, support staff, and ensure compliance with care standards.
- Company: Dynamic care provider focused on re-abling and customer satisfaction.
- Benefits: Competitive salary, flexible hours, and opportunities for professional development.
- Other info: Join a supportive team in a fast-paced environment with growth potential.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care settings and a diploma in Health and Social Care preferred.
Duties and Responsibilities:
- Reports to the Branch Registered Manager.
- Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements.
- To ensure that the company priority of a re-abling, outcome-focused ethos is always communicated.
- Ensure all support plans and risk assessments are person-centred and reviewed regularly.
- Ensure all supervisions and spot checks are completed and up to date.
- Ensure rotas are covered, and cover shifts if there is no other alternative.
- Participate in the On Call of the service, including holding a work phone.
- To provide 'hands on' care and support as and when required.
- Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer.
- Communicating effectively internally and externally in writing.
- To ensure that all necessary computerised and manual records are up to date and compliant.
- Implementation of complaints procedure.
- Ongoing liaison with all clients, customers/relatives, social workers and any other external agencies.
- Providing a range of operational, managerial and administrative support for the development and ongoing existence of the Residents’ Committee at the scheme.
- Preparation of regular company reports as needed.
- Ensure training needs of all staff working in the scheme are communicated to the training team effectively.
- Ensuring to maintain the training Matrix, both E-learning and face to face.
- Ensuring all staff who are outstanding training or due to expire is communicated to the training team and put onto the training diary.
- To undertake regular risk assessments, staff spot checks, and reviews with customers.
- To attend relevant training as and when required.
- Ensuring information is up to date, maintaining Health and Safety records and provide practical and emotional support to all staff and customers when required.
- Ensure all folders maintained in the office are up to date and compliant, i.e. the complaint folder, incident forms and time sheets etc.
- Manage and assist the senior support workers with medication and medication returns.
- Audits of Mar charts and Log sheets.
- Assisting Employees with their Training, i.e. online courses and completion of the care certificate booklet.
- To assist the Training department in marking the Care Certificate Booklet and ensuring all pages are signed off correctly.
- To ensure all compliance spreadsheets are updated regularly and compliant, i.e. safeguarding spreadsheet, supervisions and spot checks etc.
Personal Attributes:
- Reliable and hard working.
- Flexible and good time management.
- Ability to show warmth and compassion.
- Ability to build and maintain rapports.
- Ability to cope well under pressure.
- Ability to cope with change in a fast-paced environment.
Qualifications:
- Knowledge of service provision in the care profession.
- Effective in all forms of communication.
- Experience of working with a customer focused business.
- Confident in decision making.
- To have or be working towards a diploma level in Health and Social Care or equivalent.
- Experience of working in a care or residential setting with suitable length of experience and qualification.
- Completed the Care Certificate.
Key Competencies:
- To be able to plan, allocate and evaluate the workload of all staff.
- To understand and implement legislation and regulations relevant to care and support staff and user groups.
- To be able to maintain and communicate administrative systems.
- To be able to select and effectively supervise all care staff working in sheltered accommodation.
- To be able to arrange the implementation of induction and other relevant training programs, and to identify and communicate ongoing training needs.
- To be able to establish and maintain effective positive working relationships.
- To be able to maintain good assessment and review procedures within a re-abling framework which become the foundation for appropriate care and support plans for all customers living in the Extra Care Scheme.
- To be able to ensure that appropriate kinds of re-abling interventions take place to meet the customer’s needs and requirements.
- To liaise with other agencies involved with the Extra Care Scheme and with the residents to ensure the provision of integrated services.
- To have a good working knowledge of Health and Safety and confident in its communication.
Scheme Coordinator - Bedford employer: Care Support
Contact Detail:
Care Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Coordinator - Bedford
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work in Extra Care Schemes. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to share specific examples of how you've handled challenges in previous roles. This will demonstrate your ability to cope under pressure and manage workloads effectively.
✨Tip Number 3
Be proactive! If you see a role that fits, don’t just apply through the usual channels. Use our website to submit your application and follow up with a quick email to express your enthusiasm. It shows you're serious about the position!
✨Tip Number 4
Prepare for the unexpected! In the care sector, things can change quickly. Be ready to discuss how you adapt to new situations and maintain a positive attitude, as this is key in a fast-paced environment.
We think you need these skills to ace Scheme Coordinator - Bedford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Scheme Coordinator. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills: Since effective communication is key in this role, don’t forget to demonstrate your writing skills in your application. Keep it clear and concise, and make sure to proofread for any typos or errors.
Highlight Relevant Experience: Share specific examples from your past roles that showcase your ability to manage staff, handle complaints, and maintain compliance. We want to see how you've successfully navigated similar challenges before.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Care Support
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Scheme Coordinator. Familiarise yourself with the key duties like managing staff, ensuring compliance, and maintaining effective communication. This will help you demonstrate your knowledge and show that you're ready to take on the role.
✨Showcase Your People Skills
As a Scheme Coordinator, you'll need to build rapport with staff, clients, and external agencies. Prepare examples from your past experiences where you've successfully communicated or resolved conflicts. Highlighting your ability to connect with others will set you apart.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, such as managing staff rotas or dealing with complaints. Think through potential scenarios in advance and prepare your responses. This shows that you can think on your feet and are well-prepared for the challenges of the role.
✨Demonstrate Your Commitment to Training
Training is a big part of the role, so be prepared to discuss how you've supported staff development in the past. Talk about any experience you have with training programmes or mentoring, and express your enthusiasm for ongoing learning and improvement within the team.