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- Tasks: Support office operations and maintain records while assisting with care services.
- Company: Join a dedicated team in a supportive care environment.
- Benefits: Gain valuable experience, training, and a chance to make a difference.
- Why this job: Perfect for those looking to kickstart their career in administration and care.
- Qualifications: Basic computer skills and a willingness to learn.
- Other info: Full-time role with opportunities for personal and professional growth.
ROLE SUMMARY
As a Care and Support admin you would be helping to maintain up to date computer and manual records
and to aid all operational and office procedures. You will be assisting in all aspects of the day to day
running of the office including but not limited to filing, answering the phone, recruitment and drafting
reports/emails.
Please note, if you are successful you will be required to enroll onto Business Admin Level 3 at New City College. This is a full time role.
KEY RESPONSIBILITIES:
As an admin your main responsibility is to ensure that all clerical needs are met and to support the office
team to provide a safe and effective work environment for staff and living environment for service users.
DUTIES AND RESPONSIBILITIES
- To ensure the day-to-day operation of Care Support s office facilities.
- To carry out all office administrative tasks, to include filing of reports and documents, photocopying and answering the telephone.
- Supporting with Interviewing and vetting of applicants for employment with Care Support based on Care Support s policies and procedures
- To manage Care Support s Quality Documentation System in accordance with document control procedures.
- Assisting with maintaining and updating of records onto the rostering software of funders, customers and care workers as required.
- Answering the telephone and directing all calls as appropriate
- All administrative tasks that are required for the business to operate on an effective and efficient level.
- Helping all Care Support office staff with any of their duties as and when required.
- Typing and preparing letters, graphs, PowerPoint presentations, communications and any external newsletters.
- Preparation of reports as required.
- Data inputting of timesheets using Care Support computer system.
- Dealing with payroll and invoice queries where appropriate.
- Collating timesheets with Invoices.
- Upholding Communication processes and Maintaining Staff and Client confidentiality
- Adhering and implementing Care Support policies and procedures.
- Maintaining and organising an affective archiving system in line with retention policy and GDPR laws.
- Provide a high-quality standard of care to customers living in their own home within an Extra Care environment.
- Enhance the wellbeing of Service Users by assisting with differing aspects of their daily living. This can include personal care which may include the following: helping to get up in the morning and go to bed in the evening, dressing and undressing, washing, bathing, personal grooming, continence management and personal hygiene.
- Domestic duties including changing bed linen, assisting with laundry, cleaning kitchen, bathroom, vacuuming and dusting.
- Preparing or assisting with the preparation of meals, snacks and drinks, in accordance with their likes, dislikes, nutritional needs or cultural requirements.
- Promote and maintain physical independence of service users by correctly using mobility aids when needed as well as using moving and handling equipment safely and correctly.
- Develop a rapport with service users and cultivate a safe and supportive relationship.
- Support with their health needs as required, e.g. supporting the service user in taking medication and to keep a clear and accurate record of your visit including medication charts
PLEASE NOTE THAT THE ABOVE DOES NOT INCLUDE AN EXHAUSTIVE LIST AND YOU WILL BE EXPECTED TO UNDERTAKE ANY ADDITIONAL TASKS REQUIRED WHERE APPROPRIATE
PERSONAL ATTRIBUTES
- An understanding of planning and organisational skills
- A level of computer skills
- An understanding administrative skill
- Good communication skills
- Ability to cope with pressure
- Ability to cope with change
- Good numerical skills and basic understanding of English
- Adhere to a good level of personal hygiene and maintain a professional look.
KNOWLEDGE AND UNDERSTANDING
- To be able to prepare reports as required.
- To be able to maintain all office policies, procedures and systems.
- To be able to maintain all administration.
- To be able to establish and maintain effective working relationships.
- Willingness to complete the Care certificate and any additional training to aid with the day to day running of the company
- Basic understanding of confidentiality/GDPR laws
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Admin Apprentice with Care - Havering. Job in Harold Wood Education & Training Jobs employer: Care Support
Contact Detail:
Care Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Apprentice with Care - Havering. Job in Harold Wood Education & Training Jobs
✨Tip Number 1
Get to know the company! Research Care Support and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to admin roles, like how you handle pressure or manage multiple tasks. We can help you with mock interviews to boost your confidence!
✨Tip Number 3
Network, network, network! Connect with current or former employees on LinkedIn. They might share insights about the role or even refer you internally, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive tips and resources available for applicants who apply directly through us.
We think you need these skills to ace Admin Apprentice with Care - Havering. Job in Harold Wood Education & Training Jobs
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Admin Apprentice. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant abilities!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the position. Remember, less is often more!
Show Your Enthusiasm: Let your passion for the role shine through in your application. We love candidates who are excited about the opportunity to work with us and make a difference in the lives of service users. A little enthusiasm goes a long way!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Care Support
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Admin Apprentice in a care setting. Familiarise yourself with tasks like record-keeping, filing, and communication processes. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong planning and organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks. Whether it's school projects or part-time jobs, highlight how you kept everything on track and met deadlines.
✨Practice Good Communication
As you'll be dealing with various stakeholders, practice clear and concise communication. During the interview, demonstrate your ability to articulate your thoughts and listen actively. This will show that you can effectively interact with both colleagues and service users.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about situations where you had to handle pressure or adapt to change. Prepare to discuss how you would manage specific challenges related to office administration and care support.
