Role
As Deputy Manager, you will work closely with the Registered Manager to support the day‑to‑day running of our domiciliary care service. You'll play a key role in ensuring the highest standards of care are maintained while supporting both our clients and care team. This is a varied and rewarding position combining leadership, quality assurance, staff development, client support, and operational management.
Responsibilities
- Support the Registered Manager with the day‑to‑day management of the service.
- Ensure compliance with Care Quality Commission (CQC) standards and promote continuous service improvement.
- Produce and manage weekly staff rotas when required.
- Build positive relationships with clients, families, healthcare professionals, and colleagues.
- Respond professionally to telephone enquiries from clients and staff.
- Support person‑centred care planning and ensure care is delivered to the highest standard.
- Maintain accurate client and staff records.
- Assist with recruitment, interviewing, and onboarding new team members.
- Support inductions, shadow shifts, and the Care Certificate programme.
- Carry out supervisions, competency assessments, observations, and mentoring.
- Conduct client assessments and support business growth.
- Complete quality assurance audits and contribute to service improvements.
- Participate in the management on‑call rota.
- Provide hands‑on care when required.
- Attend management meetings and contribute to developing the service.
About You
We're looking for someone who is passionate about delivering outstanding care and enjoys supporting others to succeed.
Essential Requirements
- NVQ Level 3 in Health & Social Care (or above)
- Full UK Driving Licence with access to a vehicle
- Experience working within domiciliary care
- Previous experience as a Senior Carer or Team Leader
- Excellent communication and organisational skills
- Good IT skills, including Microsoft Word and Excel
- A positive, flexible, and professional approach
- Calm under pressure with excellent problem‑solving skills
Desirable
- Experience participating in an on‑call rota
- Experience producing and managing care staff rotas
- Level 3 Medication Training
- Level 3 Safeguarding
- Level 3 Mental Capacity Act (MCA) Training (or willingness to work towards)
Why Join Care Sante?
At Care Sante, we believe our people are our greatest asset. We are committed to creating a positive working environment where you feel valued, supported, and empowered to develop your career.
We Offer
- Supportive and approachable management team
- Opportunities for career progression
- Ongoing training and professional development
- A rewarding role where every day makes a difference
- The opportunity to help shape and grow an outstanding domiciliary care service
Deputy Manager in Stroud employer: Care Santé Limited
Care Santé Limited is an exceptional employer that prioritises the well-being and development of its staff. With a strong focus on flexible working hours, comprehensive training, and opportunities for career advancement, employees are empowered to make a meaningful impact in the lives of vulnerable adults in the Whitstable/Herne Bay area. The supportive work culture fosters collaboration and respect, making it an ideal place for those passionate about providing high-quality care.
