At a Glance
- Tasks: Lead a team to provide essential support and advice for older people in their homes.
- Company: Join Care & Repair Cardiff and the Vale, a charity dedicated to helping older adults.
- Benefits: Competitive salary, supportive work environment, and a chance to make a real difference.
- Other info: Full-time role with opportunities for personal and professional growth.
- Why this job: Empower older people to live independently while developing your leadership skills.
- Qualifications: Strong organisational and leadership skills, with a passion for community support.
The predicted salary is between 32080 - 32080 £ per year.
About the role
Would you like to be part of a successful and motivated team that helps older people to remain living independently in their own homes? Care & Repair Cardiff and the Vale is a charity that exists to support older people living in Cardiff and the Vale of Glamorgan to repair, adapt and maintain their homes to enable them to live as independently as possible with increased safety, security, warmth and comfort. Our values are Compassion, Accountability, Respect and Excellence. They drive what we do and what people can expect from us as a customer, a partner, or as part of our team.
We are currently seeking a motivated and organised individual to manage and lead a team to deliver a high-quality, confidential and client-centred information and advice service, and coordinate central business support across the organisation, in line with our mission and values.
Role Summary:
- Salary: £32,080 per annum
- Location: office-based at our Cardiff office
- Full Time: 35 hours per week
- Interview date: Wednesday 30th September
The information and advice service is the agency’s core and first point of contact, managing enquiries from clients, stakeholders and partner agencies.
The role:
- Lead and provide a comprehensive initial advisory, signposting and referral service to older people.
- Contribute to the operational management team, driving service excellence, delivery of the business plan, effective communication and a strong team culture.
- Provide leadership, supervision and support to the team, ensuring consistent, accurate, impartial and comprehensive service delivery in line with our values.
- Drive consistency and standards across the team so that services meet all relevant legislation, regulations, policies and procedures.
- Act as the first point of escalation for client queries or concerns the team cannot resolve at first contact.
- Coordinate central business-support functions across the organisation, including enquiries, events, room bookings, stock, compliance support, and secretariat support to the Senior Leadership Team.
Please note we are unable to accept CVs in lieu of an application form.
Senior Information & Business Support Officer in Cardiff employer: Care & Repair
Bridgend County Care and Repair is an exceptional employer dedicated to enhancing the lives of older people and those with disabilities through meaningful home adaptations. With a strong commitment to employee well-being, we offer a contributory pension scheme, flexible working hours, and a supportive work culture that values diversity and inclusion. Join us in making a tangible difference in our community while enjoying opportunities for personal and professional growth in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Information & Business Support Officer in Cardiff
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Care & Repair.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Care & Repair.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Care & Repair.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Care & Repair. Apply directly through us to stand out!
We think you need these skills to ace Senior Information & Business Support Officer in Cardiff
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Care & Repair. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Senior Information & Business Support Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Care & Repair
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Care & Repair. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
