Agency: Care and Repair Cardiff & The Vale
Location: Hybrid - visiting clients, office and working from home
Hours: 35 (part time can also be considered)
About the role
Care & Repair Cardiff and the Vale is a charity that exists to support older people to repair, adapt and maintain their homes, enabling them to live as independently as possible with increased safety, security, warmth and comfort.
Our values are compassion, accountability, respect and excellence. They drive what we do and what people can expect from us as a customer, a partner, or as part of our team.
We are currently seeking: a motivated and organised Technical Officer to provide high-quality technical advice and support, assess clients’ homes, identifying appropriate repairs and adaptations, and helping older people live safely and independently, in line with our mission and values.
The technical service works alongside our casework service, offering technical advice, specifications, quotes and contractor liaison to complete adaptations, repairs and installations.
The role: Technical Officer
- Visit clients in their homes to assess property condition, identify repairs and adaptations, and discuss their needs.
- Prepare clear schedules of work, specifications and cost estimates for appropriate repairs, improvements and adaptations.
- Provide clients with impartial technical advice and explain suitable options, costs and next steps in a clear and supportive way.
- Liaise with clients, contractors, partner agencies and colleagues to coordinate works and achieve effective outcomes.
- Monitor work in progress, carry out inspections and help ensure work is completed safely, to the required quality and in accordance with agreed specifications.
- Maintain accurate case records and technical documentation, ensuring services comply with relevant legislation, policies, procedures and the organisation’s values.
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Technical Officer – Cardiff & The Vale employer: Care Repair Cymru
Care & Repair Cymru is an exceptional employer dedicated to making a meaningful impact in the lives of older people in Cardiff and the Vale of Glamorgan. With a supportive work culture that values flexibility and hybrid working arrangements, employees are encouraged to grow and develop their skills while contributing to vital community projects. Joining our team means being part of a passionate charity that prioritises safety, security, and comfort for those we serve, making every day at work rewarding and fulfilling.
