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- Tasks: Provide care and support to clients with complex needs, including disabilities and injuries.
- Company: Cera, a meaningful career-focused care provider.
- Benefits: Access to discounts, mental health support, and professional development opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Excellent communication skills and ability to work both independently and in a team.
- Other info: Comprehensive training provided, with a focus on caring and support.
The predicted salary is between 13 - 16 £ per hour.
Working in Complex Care, as a Complex Care Assistant you’ll be providing care and support to clients with varying complex needs. This may include genetic or acquired conditions such as epilepsy, learning disabilities, motor neuron disease, acquired brain or spinal injuries. At Cera, we work with both adults and children with complex needs and will match our carers to clients based on their skills, experience, personality fit and availability.
We’re looking for people who have excellent people skills, are great communicators and can work effectively in a team as well as independently. We’ll provide you with a comprehensive clinical training and induction programme, overseen by professional nurses, to ensure you have the skills and confidence to succeed in your role working as a Care Worker in the Specialist Team.
Why Choose Cera?
Care at Cera is a career, not just a job. We want our carers to see their profession as one with meaning, where they feel rewarded, can develop their skills and progress whilst truly making a difference. Our Cera Academy provides you with access to learning and development that shapes and builds core skills and behaviours, for now and for the future.
As a complex carer worker, your focus should be on what you do best – caring. That’s why our Cera Technology app streamlines admin tasks, giving you more time with those you support. With features like instant messaging, you’ll stay connected and receive quick, helpful responses when you need them.
Some of our other great benefits include:
- Cera Mobility Scheme – giving you access to exclusive discounts on car insurance, driving lessons, maintenance and more.
- Access to our WeCare platform with hundreds of discounts and cashback offers on online and high street retailers.
- Blue Light Card eligibility.
- Uncapped £500 refer a friend scheme.
- Employee assistance program, Mental Health Hotline, Healthcare Cashplan, Eyecare Plan and Wellbeing centre (via WeCare).
- As a Menopause Friendly Employer, we provide a host of support services for those affected by Menopause and Peri‑Menopause.
- Employee recognition awards.
Durham - Complex - Support worker (SSB213) employer: Care Quality Services
Contact Detail:
Care Quality Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Durham - Complex - Support worker (SSB213)
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those already working at Cera. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience with complex needs. Share specific examples that highlight your people skills and teamwork.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Keep an eye on our website and apply as soon as you see a role that fits. The early bird gets the worm, right?
✨Tip Number 4
Prepare for interviews by practising common questions related to complex care. Think about how you’d handle different scenarios and be ready to demonstrate your communication skills. Confidence is key!
We think you need these skills to ace Durham - Complex - Support worker (SSB213)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Complex Care Assistant role. Highlight your relevant experience and skills that match the job description, especially your people skills and ability to work both independently and in a team.
Showcase Your Passion: Let us know why you’re passionate about working in complex care. Share any personal experiences or motivations that drive you to make a difference in the lives of those with complex needs.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let your voice come across!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Care Quality Services
✨Know Your Complex Care
Familiarise yourself with the specific complex needs mentioned in the job description, like epilepsy and learning disabilities. Being able to discuss these conditions confidently will show your understanding and commitment to the role.
✨Showcase Your People Skills
Since excellent people skills are crucial for this position, prepare examples of how you've effectively communicated or worked in a team. Think about times when you’ve supported someone in need or resolved conflicts.
✨Emphasise Your Independence
While teamwork is important, being able to work independently is equally vital. Be ready to share experiences where you took initiative or made decisions on your own, especially in care settings.
✨Ask Insightful Questions
Prepare thoughtful questions about the training programme and the Cera Technology app. This shows your eagerness to learn and adapt, plus it gives you a better understanding of how you can excel in the role.
