Data Operations Manager in Wolverhampton

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

Grade A - £55,172 (National) or £61,028 (London - for London office based or homebased workers within the boundary of the M25). There is also an additional homeworking allowance of £600 per annum for those working from home. For exceptional candidates, a higher salary may be available.

Contracted Hours: Full-time, 37 hours per week

Contract Type: Fixed Term or Secondment Opportunity until 30 April 2027 (to deliver a project funded for this period only)

Location: Homebased

Closing Date: Tuesday 28 April

Picture this: Imagine leading the operational backbone of CQCs Enterprise Data Platform (EDP), ensuring that data services are reliable, well-managed, and consistently deliver value to the organisation. CQCs cloud-based Enterprise Data Platform is built on Microsoft Azure to deliver governed data and analytics, integration and archiving capabilities.

As Data Operations Manager, you will play a key role in ensuring that demand is effectively managed, services are stable and high-quality, and that the organisation can confidently rely on the platform to support its insight and regulatory requirements.

The role: Youll play an important part in delivering our mission. In this role, youll:

• Lead the operational management of the Enterprise Data Platform, ensuring services are reliable, controlled and meet organisational needs.
• Manage demand, incidents, changes and releases, ensuring work is prioritised and delivered effectively.
• Provide operational oversight and reporting, giving clear insight into performance, demand and value delivered.
• Oversee data quality monitoring and assurance, ensuring issues are identified and resolved.
• Work closely with the Data Platform Lead and Principal Data Engineer to ensure that platform capabilities and engineering standards are delivered effectively in practice.

What youll do:

• Manage demand, incidents, changes, releases and CAB.
• Provide operational reporting on performance, volumes and trends.
• Oversee data quality monitoring and issue resolution.
• Manage data engineering teams.
• Ensure operational readiness and CI/CD.

Show us: We will be looking for:

• Experience managing data or technical operations.
• Knowledge of incident, change and release processes.
• The ability to provide clear operational reporting.
• Experience working with data engineering teams.
• Strong prioritisation and stakeholder skills.

Join us and help CQC run a reliable, high-performing data platform that delivers real value to the organisation.

The Benefits: We offer a wide range of benefits, including:

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually eight days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for two years), reward vouchers, car leasing and more!

We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. We welcome applications from everyone, and colleagues can find support and community among our many employee networks.

Values and vision: We are guided by our core values, which shape our work and our culture.

• Excellence - being a high-performing organisation.
• Caring - treating everyone with dignity and respect.
• Integrity - doing the right thing.
• Teamwork - learning from each other to be the best we can.

We are a disability confident employer and a carer confident employer.