Senior Business Change Manager

Senior Business Change Manager

Full-Time 52737 - 58409 Β£ / year (est.) No working from home possible
Care Quality Commission

At a Glance

  • Tasks: Lead and implement impactful change strategies across complex projects.
  • Company: Join a dynamic organisation dedicated to improving care for people across England.
  • Benefits: Enjoy 27-32.5 days annual leave, training opportunities, and wellbeing initiatives.
  • Other info: This is a secondment opportunity; internal candidates must discuss with their line manager.
  • Why this job: Make a real difference by shaping meaningful change and enhancing services.
  • Qualifications: Must have recognised change management qualifications and proven experience in leading business change.

The predicted salary is between 52737 - 58409 Β£ per year.

Senior Business Change Manager - Homebased - Flexible, United Kingdom

Grade A - 55,172 (National) or61,028 (London - for London office based or home-based workers within theboundary of the M25) There is also an additional homeworking allowanceof 600 per annum for those working from home.

Contracted Hours: Full time 37 hours per week

Contract Type: Fixed term or secondment opportunity until 30 April 2027 -to provide dedicated support for the delivery of the Rebuild Programme and its associated change initiatives.

Location: Homebased - withtravel, including to our London office

Closing date: Tuesday 28 July 2026 at 11.59pm

This is a secondment opportunity. Please read therecruitment and selection policy section on secondments. You must discuss yourapplication with your line manager before applying.

Make a difference
Every role at CQC contributes to our mission. If yourepassionate about leading change that improves care for people across England,this is your opportunity to make a real impact. As aSenior BusinessChange Manager , youll play a key role in shaping and delivering meaningfulchange across the organisation.

Picture this
Imagine leading change that puts people at the heart of every decision.Youll work with senior stakeholders, project teams, and delivery partners toembed new ways of working that are sustainable, inclusive, and effective.
In this role, you might:

  • Lead and implement change strategies and plans across a complex programme / projects / change initiatives.
  • Manage stakeholder engagement and business readiness.
  • Support the adoption of new systems, processes, and behaviours.
  • Coach and mentor others in change management best practice.
  • Ensure benefits realisation and continuous improvement.

The role

Youll be part of the Business Change function within Performance andDelivery, working closely with colleagues across the organisation to deliverstrategic priorities. Youll bring a strong understanding of change managementprinciples and a collaborative approach to influencing cultural change.
Show us
Well be looking for the following in your application:

  • Proven experienceleading business change in complex environments.
  • Strong stakeholder engagementand communication skills.
  • Expertise in change managementmethodologies and tools.
  • Ability to manage resistanceand drive adoption of new ways of working.

Essential qualifications
You must hold at least one of the following recognised qualifications:

  • APMG Change Management.
  • Certified Change Management Professional.
  • Prosci Certified Change Practitioner.
  • APM Project Management Qualification.

Desirable:

  • Managing Successful Programmes (MSP) Practitioner.
  • APMG Change Agent.
  • Certified Problem and Change Manager.

Compliance
Note for internal candidates:
This is a secondment/fixed termopportunity. Please read the recruitment and selection policy section onsecondments. Youmust discuss your application with your linemanager before applying.

To progress your application, youll need to provide evidence of your right towork in the UK. Without valid right to work you wont be eligible for therole.We are unable to offer sponsorship for this role. Someroles may also be subject to a satisfactory DBS check.

Next steps
If you apply, youll need to create a profile and complete an online application form.Your application will be completely anonymous. Please see ourinformation for applicants for more details on the process.We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.
You can read the full details of the role in theJob Description

If youd like an informal chat about the role contact Carrie Davies, SeniorBusiness Change Manager at For general enquiries, please email .

The Benefits
Weoffer a wide range ofbenefits , including:

  • Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
  • Training and development opportunities.
  • Wellbeing initiatives, such as gym discounts and meditation.
  • NHS pension scheme, with around 14% employer contribution.
  • Discount schemes (including eligibility for a Blue Light card, at a cost of 4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see ourbenefits page for the full list.

Equity for all
We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether theyre a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds).If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.
We want every candidate to feel supported and able to do their best. If you need adjustments to our process,well work with you to remove any barriers . Visit ouraccessibility page for more on this. If youd like to chat, please contact . Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make.
We promote a workplace wherefairness, respect and inclusion are a priority . Diverse teams make our work better, help us deliver our mission and make our culture stronger. See ourED&I page for more about this.
We welcomeapplications fromeveryone,and colleagues can find supportand community among our many employee networks. This includes people of any:

  • Age
  • Sex
  • Gender identity or expression
  • Sexual orientation
  • Religion or belief
  • Ethnicity
  • Disability

Values and vision
We are guided by ourcore values, which shape our work and our culture.
Excellence being a high-performing organisation.
Caring treating everyone with dignity and respect.
Integrity doing the right thing.
Teamwork learning from each other to be the best we can.
We are a disability confident employer and a carer confident employer.

A Note on AI
AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

  • AI can support research, structuring and refining your writing, but your applicationmust reflectyour real skills and experience .
  • Spell-checking and condensing word counts are great ways to use AI effectively.
  • Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
  • Providing false and insincere examples goes against our core values of honesty and integrity andmay lead to your application being withdrawn or termination of your employment.

Senior Business Change Manager employer: Care Quality Commission

As an Enterprise Architect with us, you'll join a forward-thinking organisation that values innovation and collaboration. Our supportive work culture fosters professional growth through continuous learning opportunities and mentorship, while our competitive benefits package, including a homeworking allowance, ensures a healthy work-life balance. Located in the vibrant London area, we offer a dynamic environment where your contributions will make a meaningful impact.

Care Quality Commission

Contact Details:

Care Quality Commission Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Senior Business Change Manager

✨Tip Number 1

Familiarise yourself with change management methodologies, especially those mentioned in the job description like APMG and Prosci. Being able to discuss these frameworks confidently during your interview will demonstrate your expertise and readiness for the role.

✨Tip Number 2

Prepare specific examples of how you've successfully led complex business change initiatives in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, as this will help you articulate your experience clearly and effectively.

✨Tip Number 3

Research the organisation's current projects and challenges related to business change. This knowledge will allow you to tailor your presentation and discussions during the assessment, showing that you're proactive and genuinely interested in contributing to their mission.

✨Tip Number 4

Practice your presentation skills ahead of the assessment. Since you'll need to deliver a short presentation, consider rehearsing in front of friends or colleagues to gain feedback and improve your delivery, ensuring you come across as confident and engaging.

We think you need these skills to ace Senior Business Change Manager

Change Management Methodologies
Stakeholder Engagement
Strategic Planning
Cross-Functional Team Leadership
Risk Management
Benefits Realisation
Communication Skills

Some tips for your application 🫑

Craft a Compelling Supporting Statement:Your supporting statement is crucial. Make sure to clearly demonstrate how your experience aligns with the role's responsibilities. Use specific examples from your past roles that showcase your ability to lead complex business change initiatives.

Highlight Relevant Experience:Focus on your previous roles and how they have prepared you for this position. Discuss your strategic planning skills, experience in leading cross-functional teams, and your ability to manage risks and dependencies effectively.

Showcase Your Leadership Strengths:Emphasise your strengths in influencing senior stakeholders and driving cultural change. Provide examples of how you've navigated ambiguity and enabled innovation in your previous positions.

Align with the Organisation's Values:Reflect on what motivates you professionally and how it aligns with the mission and values of the organisation. Share your passion for improving services and your commitment to inclusive leadership and continuous improvement.

How to prepare for a job interview at Care Quality Commission

✨Showcase Your Change Management Experience

Prepare specific examples from your previous roles that demonstrate your ability to lead complex business change initiatives. Highlight your strategic planning skills and how you've successfully delivered change programmes.

✨Engage with Stakeholders

Be ready to discuss how you have influenced and engaged senior stakeholders in past projects. Share instances where your communication skills helped drive cultural and organisational change.

✨Align with the Organisation's Values

Reflect on what motivates you professionally and how it aligns with the mission and values of the organisation. Be prepared to articulate your passion for improving services and commitment to inclusive leadership.

✨Prepare for the Presentation

Since the assessment includes a short presentation, practice delivering your ideas clearly and confidently. Focus on how you would manage stakeholder engagement and support the adoption of new systems and processes.