Registration Inspector - Registration Operations in Penzance

Homebased: As this role is regional and also part of the wider national registration team, travelling long distances and working away from a home base may be required.

We want responsible individuals who can act as the pivotal link between CQC and provider applicants, assessing applications for first time registration as well as applications to vary existing registrations. You will have the proven ability to use intelligence and evidence to make judgements by carefully collating, examining and analysing all the supporting information you put forward.

Registration is the first step of being registered to manage a regulated activity with the Commission. The role of registration inspector is to provide assurance that providers and registered managers can manage the regulated activities and meet the regulations. It is vital to be able to be confident in forming a judgement with the information you are able to collate.

Registration inspectors bring their knowledge and experience of registering services to make professional judgements, supported by evidence, of applications for registration. They do this in the light of the CQC expectations of quality and our approach to inspection.

Person specification

You will bring Health and Social Care expertise, experience and passion to CQC. The CQC Values of Excellence, Caring, Integrity and Teamwork will be at the heart of everything you do.

• Previous experience working in health, social care, NHS or regulatory environment or related fields.
• Significant experience of assessment/regulation and managing provider regulatory risk.
• Experience with people living with a learning disability or autism, or within Primary Medical Services (PMS) would be advantageous.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with others and engage with both internal and external stakeholders building strong professional relationships.
• Eye for detail and good analytical skills.
• Track record of sharing best practice and driving innovation and improvement.
• Skills in information gathering, data analysis and report writing.
• Experience of the provision of regulated activities.

Your health and wellbeing are important to us and are supported through our benefits scheme:

• 27 days of leave per year, rising to 32.5 days with length of service, plus bank holidays (usually 8 days per year).
• Opportunities and support for in house and external training and development.
• Free, unlimited access to Headspace meditation app.
• Sports and gym discounts.
• Free employee assistance service 24 hours a day.
• NHS pension scheme, with around a 14% employer contribution.
• Discounts to high street stores, supermarkets, restaurants and more.
• Eligibility to apply for a Blue Light Card, which cost £4.99 and are valid for 2 years.
• Fleet home electronics and car leasing salary sacrifice scheme.
• Cycle to work scheme up to the value of £5,000.
• Internal reward scheme where you could win a voucher or two!

We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.

Selection process details

Assessment Dates: w/c 7 July 2025

Interviews will be part of a face to face assessment centre, this will include a paper based written assessment and an interview. The venues for the assessment centres will be at our CQC Office in Stratford and an external venue to be confirmed in Manchester. Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

• UK nationals
• Nationals of the Republic of Ireland
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction.

Contact point for applicants

Job Contact Name: Sarah Buckingham, Registration Manager Email: sarah.buckingham@cqc.org.uk

Recruitment team Email: recruitment@cqc.org.uk

Further information www.cqc.org.uk