At a Glance
- Tasks: Assess applications for registration and ensure compliance with regulations.
- Company: Join the Care Quality Commission, dedicated to improving health and social care services.
- Benefits: Enjoy 27 days of leave, training opportunities, gym discounts, and a supportive work culture.
- Why this job: Make a real impact in health care while working in a diverse and inclusive environment.
- Qualifications: Experience in health, social care, or regulatory fields is essential; strong communication skills are a must.
- Other info: Home-based role with potential travel; commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Homebased: As this role is regional and also part of the wider national registration team, travelling long distances and working away from a home base may be required.
We want responsible individuals who can act as the pivotal link between CQC and provider applicants, assessing applications for first time registration as well as applications to vary existing registrations. You will have the proven ability to use intelligence and evidence to make judgements by carefully collating, examining and analysing all the supporting information you put forward.
Registration is the first step of being registered to manage a regulated activity with the Commission. The role of registration inspector is to provide assurance that providers and registered managers can manage the regulated activities and meet the regulations. It is vital to be able to be confident in forming a judgement with the information you are able to collate.
Registration inspectors bring their knowledge and experience of registering services to make professional judgements, supported by evidence, of applications for registration. They do this in the light of the CQC expectations of quality and our approach to inspection.
Person specification
You will bring Health and Social Care expertise, experience and passion to CQC. The CQC Values of Excellence, Caring, Integrity and Teamwork will be at the heart of everything you do.
- Previous experience working in health, social care, NHS or regulatory environment or related fields.
- Significant experience of assessment/regulation and managing provider regulatory risk.
- Experience with people living with a learning disability or autism, or within Primary Medical Services (PMS) would be advantageous.
- Strong communication and interpersonal skills.
- Ability to work collaboratively with others and engage with both internal and external stakeholders building strong professional relationships.
- Eye for detail and good analytical skills.
- Track record of sharing best practice and driving innovation and improvement.
- Skills in information gathering, data analysis and report writing.
- Experience of the provision of regulated activities.
Your health and wellbeing are important to us and are supported through our benefits scheme:
- 27 days of leave per year, rising to 32.5 days with length of service, plus bank holidays (usually 8 days per year).
- Opportunities and support for in house and external training and development.
- Free, unlimited access to Headspace meditation app.
- Sports and gym discounts.
- Free employee assistance service 24 hours a day.
- NHS pension scheme, with around a 14% employer contribution.
- Discounts to high street stores, supermarkets, restaurants and more.
- Eligibility to apply for a Blue Light Card, which cost £4.99 and are valid for 2 years.
- Fleet home electronics and car leasing salary sacrifice scheme.
- Cycle to work scheme up to the value of £5,000.
- Internal reward scheme where you could win a voucher or two!
We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.
Selection process details
Assessment Dates: w/c 7 July 2025
Interviews will be part of a face to face assessment centre, this will include a paper based written assessment and an interview. The venues for the assessment centres will be at our CQC Office in Stratford and an external venue to be confirmed in Manchester. Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- Nationals of the Republic of Ireland
- Nationals of Commonwealth countries who have the right to work in the UK
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction.
Contact point for applicants
Job Contact Name: Sarah Buckingham, Registration Manager Email: sarah.buckingham@cqc.org.uk
Recruitment team Email: recruitment@cqc.org.uk
Further information www.cqc.org.uk
Registration Inspector - Registration Operations employer: Care Quality Commission
Contact Detail:
Care Quality Commission Recruiting Team
sarah.buckingham@cqc.org.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Registration Inspector - Registration Operations
✨Tip Number 1
Familiarise yourself with the Care Quality Commission's (CQC) expectations and values. Understanding their focus on quality, integrity, and teamwork will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with professionals in health and social care sectors. Engaging with current or former CQC employees can provide valuable insights into the role and the organisation's culture, which can be beneficial during your application process.
✨Tip Number 3
Prepare for the assessment centre by practising your analytical skills. Since the role requires strong judgement based on evidence, consider reviewing case studies or scenarios related to registration processes in health and social care.
✨Tip Number 4
Demonstrate your communication skills by engaging in mock interviews or discussions with peers. Being able to articulate your thoughts clearly and confidently will set you apart during the interview process.
We think you need these skills to ace Registration Inspector - Registration Operations
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Registration Inspector. Familiarise yourself with the CQC's expectations and how your skills align with the job requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in health and social care, particularly any roles involving assessment or regulation. Emphasise your analytical skills and ability to form judgements based on evidence.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for health and social care. Mention specific experiences that demonstrate your ability to work collaboratively and build professional relationships, as these are key for the role.
Prepare for the Assessment Centre: Since the selection process includes a written assessment and interview, practice your report writing and analytical skills. Be ready to discuss your previous experiences and how they relate to the role during the interview.
How to prepare for a job interview at Care Quality Commission
✨Understand the Role
Make sure you have a clear understanding of what a Registration Inspector does. Familiarise yourself with the responsibilities outlined in the job description, especially around assessing applications and forming judgements based on evidence.
✨Showcase Your Experience
Prepare to discuss your previous experience in health and social care or regulatory environments. Highlight specific examples where you've successfully assessed situations or made judgements that align with the CQC's expectations.
✨Demonstrate Analytical Skills
Be ready to showcase your analytical skills during the interview. You might be asked to analyse a case study or provide insights based on data. Practice articulating your thought process clearly and confidently.
✨Emphasise Communication Skills
Strong communication is key for this role. Prepare to discuss how you've effectively engaged with stakeholders in the past. Think of examples where your interpersonal skills helped build professional relationships or resolve conflicts.