At a Glance
- Tasks: Lead the development of long-term strategy and oversee communications for the Care Quality Commission.
- Company: Join the Care Quality Commission, the independent regulator of health and social care in England.
- Benefits: Competitive salary, commitment to diversity, and a chance to influence public service.
- Other info: Opportunity to work at the heart of organisational leadership with excellent career growth.
- Why this job: Shape the future of health and social care while making a real impact on public trust.
- Qualifications: Proven leadership in external affairs, communications, and stakeholder engagement.
The predicted salary is between 95000 - 113625 £ per year.
The Care Quality Commission (CQC) is the independent regulator of health and social care in England. An arm’s‑length body of the Department of Health and Social Care, it oversees services spanning hospitals, primary and community care, mental health, adult social care and regulated activities under the Mental Health Act.
Building on a period of reflection and renewal, the organisation is now firmly focused on restoring confidence in regulation, strengthening professional judgement and ensuring the public has timely, accurate insight into the quality of care. With a renewed emphasis on sector expertise, digital effectiveness and transparency, the CQC is reshaping how it delivers its purpose and how it is heard across the system.
Against this backdrop, the CQC is seeking to appoint a Director of Strategy and Engagement. Reporting directly to the Chief Executive, this role carries responsibility for leading the development of the organisation’s long‑term strategy, and for shaping how that strategy is communicated, understood and trusted.
The Director will oversee external and internal communications, strategic planning, campaigning, public affairs and stakeholder engagement, ensuring the CQC’s voice is clear, credible and influential. Working closely with the Chief Inspectors and Executive colleagues, the postholder will support national policy influence, guide high‑impact communications and help rebuild confidence with providers, partners and the public.
It is a role at the heart of organisational leadership, where judgement, timing and tone matter as much as direction. We are looking for an experienced leader with deep expertise in external affairs, communications and engagement, alongside the confidence to act as a senior spokesperson and trusted adviser at Board and Ministerial level.
Politically astute and evidence‑led, they will be comfortable navigating ambiguity, leading dispersed multidisciplinary teams and integrating public and stakeholder insight into strategic decision‑making. Above all, they will combine intellectual rigour with personal integrity, modelling inclusive, values‑driven leadership and a clear commitment to public service.
We are committed to building a diverse and inclusive leadership and welcome applications from candidates who bring different perspectives, experiences and backgrounds.
Director, Strategy & Public Engagement in London employer: Care Quality Commission
The Care Quality Commission (CQC) is an exceptional employer, dedicated to fostering a culture of integrity, inclusivity, and public service. With a focus on professional development and a commitment to restoring confidence in health and social care regulation, employees benefit from meaningful work that directly impacts the community. Located in England, the CQC offers a collaborative environment where strategic thinkers can thrive, supported by opportunities for growth and engagement with diverse stakeholders.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Strategy & Public Engagement in London
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the Care Quality Commission. Attend industry events or webinars to make connections and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the CQC's recent initiatives and challenges. Show that you understand their mission and how your experience aligns with their goals. We want to see your passion for public service!
✨Tip Number 3
Practice your communication skills! As a potential Director of Strategy and Engagement, you’ll need to convey complex ideas clearly. Try mock interviews with friends or mentors to refine your messaging.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Director, Strategy & Public Engagement in London
Some tips for your application 🫡
Know Your Audience:Before you start writing, take a moment to understand who you're addressing. The CQC is all about health and social care, so make sure your application reflects an understanding of their mission and values. Tailor your language to resonate with their focus on transparency and public service.
Showcase Your Experience:This role is all about strategy and engagement, so don’t hold back on highlighting your relevant experience. Use specific examples that demonstrate your leadership in external affairs and communications. We want to see how you've influenced policy or led teams in similar environments.
Be Clear and Concise:When it comes to written applications, clarity is key. Avoid jargon and keep your sentences straightforward. We want to see your thought process without getting lost in complex language. Remember, the CQC values clear communication, so reflect that in your application.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need right there to help you put your best foot forward!
How to prepare for a job interview at Care Quality Commission
✨Know Your Stuff
Make sure you’re well-versed in the Care Quality Commission's mission and recent initiatives. Familiarise yourself with their strategic goals, especially around transparency and public engagement. This will show that you’re genuinely interested and ready to contribute.
✨Showcase Your Leadership Style
As a Director, your leadership approach is crucial. Be prepared to discuss your experience in leading multidisciplinary teams and how you’ve navigated complex situations. Use specific examples to illustrate your ability to inspire and guide others.
✨Communicate Clearly and Confidently
Since this role involves significant communication responsibilities, practice articulating your thoughts clearly. Think about how you would convey complex strategies to different stakeholders, ensuring your message is both credible and engaging.
✨Demonstrate Political Savvy
Given the politically sensitive nature of the role, be ready to discuss how you’ve successfully influenced policy or engaged with government bodies in the past. Highlight your understanding of the political landscape and how it impacts health and social care.
