IT Service Analyst: Resolve Issues & Improve Systems

IT Service Analyst: Resolve Issues & Improve Systems

Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
Care Quality Commission

At a Glance

  • Tasks: Resolve IT issues and improve systems for better care across England.
  • Company: Care Quality Commission, dedicated to enhancing healthcare technology.
  • Benefits: Full-time role with a fixed-term contract and competitive salary.
  • Other info: Join a mission-driven team focused on safer, more effective care.
  • Why this job: Make a real difference in healthcare by ensuring reliable technology.
  • Qualifications: Experience in IT support and strong problem-solving skills.

The predicted salary is between 35000 - 45000 Β£ per year.

Care Quality Commission in Newcastle is seeking a Technical Service Analyst to ensure reliable, secure technology across England.

This full-time, national-grade role is office-based with a fixed-term contract until March 2027, 37 hours per week, located in Newcastle.

The role focuses on resolving IT issues, monitoring service performance, and training staff to use systems confidently, contributing to safer, more effective care at scale.

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IT Service Analyst: Resolve Issues & Improve Systems employer: Care Quality Commission

As an Enterprise Architect with us, you'll join a forward-thinking organisation that values innovation and collaboration. Our supportive work culture fosters professional growth through continuous learning opportunities and mentorship, while our competitive benefits package, including a homeworking allowance, ensures a healthy work-life balance. Located in the vibrant London area, we offer a dynamic environment where your contributions will make a meaningful impact.

Care Quality Commission

Contact Details:

Care Quality Commission Recruitment Team

We think you need these skills to ace IT Service Analyst: Resolve Issues & Improve Systems

IT Issue Resolution
Service Performance Monitoring
Staff Training
Technical Support
Problem-Solving Skills
Communication Skills
Attention to Detail