HR Investigator (Bank)

We are seeking a skilled HR professional to support the Care Quality Commission's (CQC) inspection programme. In this role, you will provide specialist advice and insight - helping ensure our judgements reflect the most current, credible professional standards and practice.

Please note this is an ad-hoc opportunity.

Every role at CQC contributes to our mission, if you’re looking for an interesting opportunity in HR that gives a true sense of meaning and purpose then you’ve found it!

As an HR Investigator (Bank), your work helps uphold our values and ensures that every voice is treated with dignity and respect.

In the last year as an HR Investigator (Bank) in the People Directorate, you might have:

• Led a complex grievance investigation involving multiple stakeholders, ensuring a fair and timely resolution that aligned with CQC's values and employment law.
• Supported a whistleblowing case by gathering evidence, conducting sensitive interviews, and presenting findings that informed senior decision-making.

The role:

• Lead investigations: Manage end-to-end investigations into misconduct, grievances, whistleblowing, and other workplace concerns, ensuring fairness and compliance with policy and law.
• Collaborate and advise: Work closely with colleagues across the People and Legal teams to ensure best practice and consistent application of employment policies.
• Report and present findings: Produce clear, well-documented investigation reports and, where needed, present evidence at Employment Tribunals.

We’ll be looking for the following skills, knowledge and experience in your application form:

• Experience leading complex employee relations investigations, including grievances, with a clear understanding of employment law and best practice.
• Ability to manage sensitive situations with empathy and professionalism, building trust with colleagues at all levels.
• Strong written and verbal communication skills, including the ability to produce clear, evidence-based reports and explain findings to a range of audiences.

Please note that, as an HR Investigator (Bank) you are required to be substantively employed in active Professional Practice at a trust or provider, in a role aligned to the scope and specialisms of their work with CQC. For the HR Investigator (Bank) role, this means active professional practice in HR investigations or employee relations within a provider or trust setting. This role must involve direct casework or line management of such work. Professional Practice does not include supportive areas, such as teaching, training or an advisory position.

To progress your application, you’ll need to provide evidence of your right to work in the UK. Without valid right to work you won’t be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check.

If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.

The Benefits:

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.

We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers.

We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger.