Delivery Manager - Adult Social Care

This advert is for current internal applicants only. External applications will be closed.

Grade A: £55,172 (National) or £61,028 (London – for London office based or homebased workers within the boundary of the M25) – There is also an additional homeworking allowance of £600 per annum for those working from home. For part time roles – please note this will be pro rata.

Contracted Hours: Full-time 37 hours per week - compressed hours will be considered.

Contract Type: Permanent

Location: Home or office based, flexible location (or London office). Hybrid working (working 2 days a week from home). CQC’s offices are in London, Newcastle, Leeds, Nottingham and Bristol

Closing Date: Sunday 23 August 2026 at 11.59pm

Make a difference Every role at CQC contributes to our mission. If you’re looking for a new role in regulation that gives a true sense of meaning and purpose, then you’ve found it.

As a Delivery Manager, you’ll use your understanding and experience of regulation to help turn important regulatory priorities into action, supporting improvements in the quality and safety of health and social care services.

Picture this Imagine leading a high-profile project that brings together colleagues from across CQC to respond quickly to emerging issues in health and social care. You'll work with a wide range of people, helping projects stay on track and deliver meaningful outcomes that improve care for people who use services.

The role You'll be key in helping us deliver our work. In this role, you'll:

• Lead project delivery: Manage regulatory and thematic projects from planning through to completion, ensuring clear roles, strong coordination and successful outcomes.
• Monitor progress and manage risk: Track milestones, identify issues early, maintain project documentation and provide clear reporting to support decision-making.
• Support teams and stakeholders: Work closely with colleagues, sponsors and partners, providing guidance, building effective working relationships and helping teams achieve shared goals.

Show us We will be looking for specific skills, knowledge and experience in your application form:

• Communication: Experience leading time-limited projects, reviews or improvement programmes, including planning activities, coordinating resources and delivering outcomes to agreed timescales.
• Strategic thinking: Experience using data, evidence and evaluation methods to monitor progress, identify risks and make informed recommendations for improvement.
• Engagement: Experience working with a range of internal and external stakeholders, bringing people together to deliver projects, solve problems and support positive change.

Next steps If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.

You can read the full details of the role in the Job Description. If you’d like to have an informal chat about the role you can contact Kylie Mercer, Deputy Director, Chief Inspector's Office (Adult Social Care), Kylie.Mercer@cqc.org.uk. For general enquiries, please email recruitment@cqc.org.uk.

The Benefits We offer a wide range of benefits, including:

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see our benefits page for the full list.

Equity for all We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.

We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this. If you’d like to chat, please contact recruitment@cqc.org.uk.

Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make.

We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this.

We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any: Age, Sex, Gender identity or expression, Sexual orientation, Religion or belief, Ethnicity, Disability.

Values and vision We are guided by our core values, which shape our work and our culture.

• Excellence – being a high-performing organisation.
• Caring – treating everyone with dignity and respect.
• Integrity – doing the right thing.
• Teamwork – learning from each other to be the best we can.

We are a disability confident employer and a carer confident employer.

A Note on AI AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

• AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.
• Spell-checking and condensing word counts are great ways to use AI effectively.
• Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
• Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.