Business Change Officer

Grade C - £34,890 (National) or £40,746 (London - for London office based or home-based workers within the boundary of the M25). An additional homeworking allowance of £600 per annum is available for those working from home. For part-time roles, the salary is pro rata.

Contracted Hours: Full time 37 hours per week.

Contract Type: Fixed Term/Secondment for 12 months. Contract extension may be considered if additional funding becomes available.

Location: Home-based with occasional visits to CQC offices.

Closing date: Tuesday 10 February 2026 at 11.59pm.

The Role

Every role at CQC contributes to our mission. If you’re looking for an opportunity in Business Change that gives a true sense of purpose, then this role could be perfect for you. As a Business Change Officer, you’ll play an important role to promote and deliver a wide range of changes that are both diverse and complex in nature, with a strong focus on the people side of change.

In This Role, You’ll:

• Provide support for business change activities: assist the Business Change Manager by providing administrative support, facilitating and leading meetings and workshops, and contributing to key business change activities and deliverables, using and championing recognised business change best practice and standards.
• Lead discrete activities and initiatives: take ownership of smaller Business change initiatives and activities, working autonomously to ensure successful delivery.
• Understanding stakeholders’ impact: analyse and consider the impact on stakeholders to improve adoption and engagement.
• Collaborate across teams: partner with multiple teams to ensure outcomes are understood, planned, developed, and delivered, supporting a successful transition to new ways of working through activities such as project delivery, learning, communications, and engagement.
• Engage Stakeholders effectively: build and maintain professional relationships with delivery partners and key stakeholders, both internally and externally.

Show Us

We will be looking for specific skills, knowledge and experience in your application form:

• Solid experience in business change delivery, techniques and methodologies: you have experience leading smaller business change initiatives with the ability to recognise, understand and manage change resistance and an understanding of how people go through change, and the change process. You have experience supporting larger or cross-functional programmes and projects, using and championing recognised business change techniques and methodologies, best practice and standards.
• Data collection and analysis: able to gather and analyse data, think creatively, and translate findings into clear, engaging presentation material.
• Collaborative approach: to working with the ability to establish and maintain strong working relationships across multiple teams.
• Excellent communication skills: effective communication skills and the ability to clearly articulate messages to a variety of audiences and stakeholders, both internal and external.
• IT skills: able to use PowerPoint, Excel, SharePoint, Power BI and Power Framework effectively.

Next steps

If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.

The Benefits

We offer a wide range of benefits, including:

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more.

Equity for all

We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need. We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers.

Values and vision

We are guided by our core values, which shape our work and our culture:

• Excellence – being a high-performing organisation.
• Caring – treating everyone with dignity and respect.
• Integrity – doing the right thing.
• Teamwork – learning from each other to be the best we can.

We are a disability confident employer and a carer confident employer.