Overview
Reablement at Home (R@H) delivers a regulated, seven‑day reablement service across North East Lincolnshire for adults aged 18 and over who are recovering from a hospital admission, experiencing a temporary decline in health or managing a disability. The service is person‑centred, aiming to restore confidence, develop daily living skills and maximise independence.
R@H is registered with the Care Quality Commission (CQC) and supports a diverse population, including older people, younger adults, people with disabilities and those living with dementia. All care plans are tailored to individual needs and promote health, wellbeing and dignity.
CPG is a socially‑owned enterprise committed to equal opportunities. CPG is an equal‑opportunity employer, a Disability Confident employer, and provides a supportive, inclusive environment for all staff and volunteers.
Responsibilities
- Lead and manage day‑to‑day operations, ensuring delivery of safe, effective and person‑centred care.
- Coordinate multidisciplinary teams and coordinate with external agencies such as hospital discharge teams, CUCT, voluntary organisations, GPs, therapists and care agencies.
- Maintain CQC registration requirements and ensure all regulated activities comply with legislation and best practice.
- Support the Operational Manager in achieving strategic objectives and driving continuous quality improvement.
- Apply the Mental Capacity Act, oversee capacity assessments and best interest decision‑making, and support staff in implementing evidence‑based practice.
- Collect, analyse and present service quality and performance data to inform decision‑making, service planning and improvement initiatives.
Experience
- Minimum of 2 years in a supervisory or management position.
- Experience in health and social care management and leading a team through change.
- Previous experience with the Care Quality Commission and managing CQC inspections.
- Experience in budget and financial management, service review and development including audit.
- Working knowledge of relevant legislation: Care Act 2014, Mental Capacity Act 2005, Equality Act 2010, Health and Safety at Work, etc.
- Experience in multi‑disciplinary teams or partnering with therapy, nursing and other disciplines.
- Experience in older people’s and learning disability services at a management level.
- Experience as a Registered Manager/Responsible Individual with the CQC.
- Proficiency in using databases.
Qualifications
- Professional qualification RN, AHP or Social Worker with current registration.
- Registration with a professional body.
- Safe Handling of Medication qualification.
Skills and Knowledge
- Leadership and effective team management.
- Client liaison and external agency communication.
- Knowledge of Mental Capacity and Liberty safeguards.
- Understanding of safeguarding agenda.
- Effective report writing and communication skills.
- Initiative and decision‑making within the remit of the role.
- Achieving positive outcomes for service users.
- Calm management of emergency situations.
- IT proficiency including M365 applications (Excel, PowerPoint, Outlook, Word) and willingness to embrace digital development.
- Knowledge of confidentiality and GDPR.
- Providing support, advice and guidance to team members.
- Person‑centred approach to planning, delivery and review of support.
Other
- Commitment to CPG core values.
- Ability to transport self, equipment and others as required across North East Lincolnshire.
- Flexibility to work non‑standard hours, including weekends and evenings.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure and Barring Service check (formerly CRB) will be required to check for any previous convictions.
