At a Glance
- Tasks: Lead a 24/7 community health triage service, assessing and supporting patients' needs.
- Company: Care Plus Group, an employee-owned social enterprise with a positive culture.
- Benefits: Competitive salary, pension scheme, flexible working, and extensive development opportunities.
- Other info: Join a recognised organisation committed to quality care and sustainability.
- Why this job: Make a real difference in patients' lives while working in a supportive team environment.
- Qualifications: Registered Nurse or Paramedic with experience in clinical settings and strong communication skills.
The predicted salary is between 36806 - 44717 £ per year.
The Community Urgent Care Team (CUCT) provides a comprehensive 24/7 health and social care triage service to patients and/or their carers/relatives with the aim of averting the need for hospital admission or early hospital discharge. This includes assessing complex and specialist needs in order to develop, implement and evaluate the appropriate programmes of care and wherever possible, supporting individuals to remain in a community setting whether it be their own home, a residential home or nursing home. The CUCT will continue to be involved with the individual's programme of care for up to 7 days if required.
Main duties of the job
- Community Urgent Care Team
- 36 hours a week, Permanent
- Working on a rota of 12 hour shifts; including weekdays, nights, weekends and bank holidays
- The post holder will assess complex and specialist needs in order to develop, implement and evaluate programmes of care and support individuals to remain in community settings, their own home, residential or nursing home.
- Providing a first point of contact/triage for patients with undifferentiated and undiagnosed health problems.
- Working predominantly in an autonomous and independent manner and will assess, examine diagnosis and implement a plan of treatment which may include follow up, discharge or referral to other health care professionals.
- This exciting and challenging role offers the opportunity to provide high quality patient focused clinical care in the community.
- You will be responsible for health assessments including exacerbations, undifferentiated and undiagnosed of acute and chronic conditions.
- You will develop an understanding and application of social assessments in crisis.
- Good communication skills are essential to support collaborative working within the team and alternative agencies within health and social care.
- Community experience is desirable, although training can be offered to those with a wide range of transferable skills and experience.
About us
Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff. We consistently deliver high quality innovative services across NELincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint. We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement. We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.
Job responsibilities
The job description is attached as a separate document with the person specification please refer to this for more information.
Person Specification
- Effective communication skills written and verbal
- Acute clinical assessment and examination skills.
- Ability to work on own initiative with strong organisational skills.
- Ability to receive complex and varied information and to determine the correct course of action.
- Systematic approach to work and ability to prioritise and manage time effectively
- Ability to work collaboratively with other teams and agencies
- Ability to maintain confidentiality
- Prepared to undertake further continuing professional development
- Effective keyboard and computer skills
- Be able to demonstrate tact and diplomacy particularly when faced with difficult situations
- Knowledge and understanding of policies and regulations relating to health and social care in the community
- Knowledge of clinical governance including risk assessment and management.
- Understanding of the philosophy of IUCT and the integration of Health and Social Care service delivery.
- Understanding of quality indicators utilised within a community setting
- Understanding the use of professional reflection and the importance of appraisals and supervision
- Clear decision making but know when to consult
- Demonstrated the ability to establish and maintain communication with individuals/groups regarding difficult or complex matters
- Ability to plan, deliver and evaluate programmes of care
- Ability to develop clinical policies/protocols
- Ability to demonstrate innovative ways to achieve patient centred care
Experience
- Minimum of 3 years experience working directly with patients/clients in a relevant clinical field
- Experience of either triage and long-term conditions
- Experience of mentorship and supervision of staff
- Worked as part of an integrated health and social care team
- Experience of audit
Other
- Ability to demonstrate commitment to CPG core values
- Effective Team Player
- Ability to work in a demanding environment
- Ability to transport self and others around the area
Qualifications
- RN Adult/Paramedic - current NMC/HCPC registrations
- Educated to degree level or equivalent in a relevant subject - Autonomous Practitioner or Specialist Community Practitioner
- Diploma in COPD/Diabetes
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£36,806 to £44,717 a year Range 6. Pro Rata per annum.
Community Urgent Care Lead - 24/7 Triage Expert in Grimsby employer: Care Plus Group
Care Plus Group is an exceptional employer, offering a supportive and engaging work culture that prioritises employee well-being and professional development. With a commitment to high-quality patient care in the community, staff benefit from flexible working arrangements, comprehensive training opportunities, and a strong emphasis on teamwork and collaboration. Located in North East Lincolnshire, employees enjoy a positive environment that values their contributions and fosters continuous growth.
StudySmarter Expert Advice🤫
We think this is how you could land Community Urgent Care Lead - 24/7 Triage Expert in Grimsby
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who might know about community roles. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your clinical assessment skills. Think of real-life scenarios where you’ve made a difference in patient care and be ready to share those stories.
✨Tip Number 3
Show off your communication skills! During interviews, demonstrate how you can effectively collaborate with teams and agencies. Use examples that highlight your ability to handle complex situations with tact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are genuinely interested in joining our community-focused team.
We think you need these skills to ace Community Urgent Care Lead - 24/7 Triage Expert in Grimsby
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and thoughts in your own words.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your relevant skills and experiences that align with the role of Community Urgent Care Lead. This shows us you’re genuinely interested!
Showcase Your Skills:Don’t just list your qualifications; explain how they relate to the position. For example, if you have experience in triage or community care, give us examples of how you've used those skills effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Care Plus Group!
How to prepare for a job interview at Care Plus Group
✨Know Your Stuff
Make sure you brush up on your clinical assessment and examination skills. Familiarise yourself with the specific needs of patients in community settings, especially around triage and long-term conditions. This will help you demonstrate your expertise and confidence during the interview.
✨Showcase Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've successfully communicated complex information to patients or colleagues. Think about times when you had to use tact and diplomacy, especially in challenging situations.
✨Demonstrate Your Initiative
This position requires someone who can work autonomously. Be ready to discuss instances where you've taken the initiative to solve problems or improve processes. Highlight your organisational skills and how you prioritise tasks effectively.
✨Understand the Bigger Picture
Familiarise yourself with the integration of health and social care services. Be prepared to discuss how you would contribute to maintaining high-quality patient-centred care and how you understand the policies and regulations that govern this field.
