At a Glance
- Tasks: Provide essential admin support to our Community Nursing teams and be the first point of contact.
- Company: Join Care Plus Group, a leading employee-owned social enterprise in community health.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional development.
- Other info: Be part of a supportive team with excellent career growth potential.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and recent office experience are essential.
The predicted salary is between 18200 - 20500 £ per year.
Care Plus Group are looking for a Clerical Assistant to join our Community Nursing team to provide comprehensive administrative support. Care Plus Group have a number of Community Nursing Teams covering Grimsby, Cleethorpes and the surrounding villages within North East Lincolnshire. They deliver a wide range of nursing care to people either in their own homes or in other community settings. The post holder will be part of a team responsible for providing the vital support to enable effective and efficient service delivery.
Please note that Care Plus Group are not currently registered to sponsor applicants from outside the EU and EEA.
Main duties of the job:
- Clerical Assistant Community Nursing Admin Team
- Scartho Medical Centre
- 21 hours per week - You will be required to work a rota pattern between 8am and 6pm Monday to Friday and weekends and Bank holidays (on a rota basis)
- Permanent
- Salary Range 2 £22,627 (under 21) - £24,735 (21 & over). Pro Rata Per annum. Fixed salary point.
You will provide a comprehensive administrative support service to the Community Nursing teams. You will be the first point of contact for telephone enquiries from service users and professionals, taking messages and forwarding to the appropriate source. Stock control and the ordering of stock for each Community Nursing site will also be a key part of the role. Work will generally be carried out under supervision and will be within well-established procedures.
You will undertake routine clerical duties, e.g. photocopying, scanning, computer work, message taking, telephone enquiries. You will be responsible for taking accurate messages and relaying to the appropriate persons and inputting message details onto a clinical patient record system (Systmone). You will be expected to deal with straightforward queries and issues, following agreed processes, referring on to line manager where appropriate.
About us:
Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff. We consistently deliver high quality innovative services across NE Lincolnshire, reflected in ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint.
We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement. We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.
Job responsibilities:
The job description is attached as a separate document with the person spec - please refer to it for more information.
Person Specification:
Knowledge & Skills:
- Effective communication and organisational skills
- Ability to demonstrate diplomacy and tact
- Ability to work as part of a team
- Ability to work on own initiative
- Awareness of confidentiality
- Ability to work accurately
- Ability to communicate effectively with people at all levels
- Effective customer care skills
- Ability to take and transcribe accurate notes
Qualifications:
- Literacy and numeracy level 2
- Level 2 or equivalent qualification in computer applications
- NVQ Level 2 Business Admin
Experience:
- Recent experience of working in an office/reception (within the last year)
- Experience of working with the public (both face to face and on the telephone)
- Competent in use of M365 applications and willingness to utilise digital tools.
- Experience of working with people with varying levels of communication skills/abilities
- Experience of working in a care environment
Other:
- Ability to work flexibly with regard to working hours/arrangements and venues
- Ability to demonstrate commitment to Care Plus Group core values
Clerical Assistant in Grimsby employer: Care Plus Group
Care Plus Group is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee engagement and development. With a commitment to high-quality community health services in North East Lincolnshire, employees benefit from flexible working arrangements, comprehensive training opportunities, and a strong emphasis on work-life balance. As an employee-owned social enterprise, Care Plus Group fosters a sense of ownership and pride among its staff, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Clerical Assistant in Grimsby
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Clerical Assistant in Grimsby
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Care Plus Group, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Care Plus Group
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Care Plus Group.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Care Plus Group.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Care Plus Group can really resonate with interviewers and show your commitment to the field.
