At a Glance
- Tasks: Support the Hospital Discharge Team by coordinating administrative tasks and ensuring smooth patient flow.
- Company: Care Plus Group, a community-focused social enterprise with a positive culture.
- Benefits: Competitive salary, pension options, flexible working, and extensive development opportunities.
- Other info: Join a team recognised for high-quality services and commitment to employee wellbeing.
- Why this job: Make a real difference in patient care while gaining valuable experience in a supportive environment.
- Qualifications: Minimum 6 months admin experience, strong Microsoft Office skills, and effective communication abilities.
The predicted salary is between 21000 - 28000 £ per year.
Please note that Care Plus Group are not currently registered to sponsor applicants from outside of the EU and EEA.
The Hospital Discharge Team are based at the Diana Princessof Wales Hospital. The HospitalDischarge Team is responsible for the safe and effective discharge of patientsfrom hospital into the community and also the prevention of admission tohospital.
The Hospital Discharge Team works in partnership with the Acute Trust ensuring effective prevention anddischarge pathways are followed. Thepostholder will provide professional support to those staff working in theHospital Discharge Team.
The team operates 7 days per week working between thehours of 8.00am and 8.00pm.
Main duties of the job
Job title: Administrative Assistant
Base: Diana, Princess of Wales Hospital, Scartho Road,Grimsby, DN33 2BA
Hours: Part-time, permanent (up to 22.5 hours per week available) Less hours Will be considered
Youwill be expected to work as part of the HDT team under the direction ofthe Clinical Lead, to ensure the smooth flow of patients through the team. It is expected that by coordinating administrative tasks, and liaising with other departments, you will contribute to the efficient and effective running of the Discharge Team resulting ina significant reduction inpatient journeytimes and an effective discharge plan beingin place.
About us
Care PlusGroup is an employee owned Social Enterprise, established in 2011 to deliverNHS community health and social care services and employ over 800 people. A keyfeature of our organisation is the positive culture we have developed which isbased on valuing, trusting, engagement, and involvement of our staff. Weconsistently deliver high quality innovative services across NE Lincolnshire,reflected in an ongoing above 95% customer satisfaction feedback. Our serviceshave received national recognition/commendations and Awards including winning anational HSJ award in November 2021. We hold the highest possible standard ofISO accreditation and are committed to reducing our carbon footprint.
Weofferexcellent terms and conditions including optional membership to a contributorypension scheme, Independent Provider closed access to the NHS pension scheme,lease cars, a full induction programme and an extensive range ofCPD/development opportunities. We recognise continuous service from partnerHealth and Care organisations for the purposes of annual leave entitlement. Weare a supportive employer and operate in a way which supports family friendlyand flexible working. CPG is an equal opportunities employer, committed tosafeguarding the welfare of vulnerable adults and expect the same commitmentfrom all staff and volunteers. As a Disability Confident employer, we willinterview all disabled candidates who meet the essential criteria.
Job responsibilities
The job descriptionis attached as a separate document with the person specification - please refer to itfor more information.
Person Specification
Experience
- Minimum of 6 months administration/reception experience.
- Experience of data input, spread sheets/statistics.
- Competent in Microsoft office including Word, Outlook & Excel
- Stock control
- Diary management
- Servicing meetings
- SystemOne
- Experience of working with people with varying levels of communication skills/abilities
- Experience of working in a care environment
- Supervisory experience
Knowledge & Skills
- Ability to effectively manage own workload.
- Accurate data input and word processing.
- Accurate minute taking.
- Effective interpersonal and communication skills, both face to face and over the phone.
- Ability to liaise effectively with people at all levels.
- Effective customer care skills.
- Ability to maintain confidentiality.
- Ability to demonstrate empathy and sensitivity when dealing with clients/patients.
Qualifications
- Literacy and numeracy level 2 qualification
- Level 3 or equivalent qualification in computer applications
- Level 2 NVQ Business Administration
- Business Administration level 3
Other
- Ability to demonstrate commitment to CPG core values
- Ability to work flexibly regarding working hours including weekends/arrangements and venues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Administrative Assistant in Grimsby employer: Care Plus Group
Care Plus Group is an exceptional employer, offering a supportive and family-friendly work culture at the Diana Princess of Wales Hospital. As an employee-owned social enterprise, we prioritise staff engagement and development, providing extensive training opportunities and excellent benefits, including access to pension schemes and flexible working arrangements. Join us in making a meaningful impact on community health while enjoying a rewarding career with a team that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant in Grimsby
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Care Plus Group. A friendly chat can open doors and give you insider info about the team and their needs.
✨Tip Number 2
Prepare for the interview by researching the Hospital Discharge Team. Understand their role in patient care and think about how your skills can help them achieve their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! As an Administrative Assistant, you'll need to liaise with various departments. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Care Plus Group family.
We think you need these skills to ace Administrative Assistant in Grimsby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrative Assistant role. Highlight relevant experience, especially in administration and customer care, to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you want to join Care Plus Group and how your skills align with our values. Keep it friendly and professional!
Showcase Your Skills:Don’t forget to mention your proficiency in Microsoft Office and any experience with data input or diary management. We love seeing candidates who can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Care Plus Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administrative Assistant in the Hospital Discharge Team. Familiarise yourself with the job description and think about how your previous experience aligns with the tasks mentioned, like data input and diary management.
✨Showcase Your Communication Skills
Since this role involves liaising with various departments and working with people of different communication abilities, be prepared to demonstrate your effective interpersonal skills. Think of examples where you've successfully communicated in challenging situations or helped someone understand complex information.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle real-life scenarios. For instance, they might ask how you'd manage a situation where a patient’s discharge is delayed. Prepare by thinking through potential challenges and how you would address them.
✨Emphasise Your Commitment to Values
Care Plus Group values commitment to their core values and safeguarding vulnerable adults. Be ready to discuss how your personal values align with theirs and provide examples of how you've demonstrated empathy and sensitivity in past roles.
