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- Tasks: Support the Hospital Discharge Team by coordinating administrative tasks and ensuring smooth patient flow.
- Company: Care Plus Group, a community-focused social enterprise with a positive culture.
- Benefits: Competitive salary, pension options, flexible working, and extensive development opportunities.
- Why this job: Make a real difference in patient care while gaining valuable experience in a supportive environment.
- Qualifications: Minimum 6 months admin experience, strong Microsoft Office skills, and effective communication abilities.
- Other info: Join a team recognised for high-quality services and commitment to employee wellbeing.
The predicted salary is between 21000 - 28000 £ per year.
The Community Cardiology Service is designed to provide focused cardiovascular clinics, offer improved quality, and speed of diagnosis and to reduce the burden on acute care. The main clinical areas include heart failure, atrial fibrillation, hypertension and open access echocardiography.
Main duties of the job
Job Title: Administrative Assistant
Department: Community Cardiology
Location: Weelsby View Health Centre, Ladysmith Road, Grimsby
20 hours per week, permanent
Monday to Thursday (actual working days/hours to be negotiated)
Salary Range 3 Point 12 £24,968 pro rata per annum – fixed salarypoint
You will be responsible for the general administration duties of the Community Cardiology Team including being the main point of contact for service users, dealing with referrals, booking appointments, liaising with clinical staff, communicating between primary and secondary care, and general clerical duties such as stock management, post, meeting arrangements.
You must hold business administration qualifications, have a minimum of six months experience of a reception role, have great customer care skills, and ideally be experienced with SystmOne and Cardiology terminology and procedures.
For further information and aninformal discussion please contact Rachel Joneson telephone number 01472 266950 or alternativelyvia E mail: racheljones12@nhs.net.
About us
Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff.
We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint.
We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement.
We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.
Job responsibilities
The Job Description and Person Specification is attached so please refer to this for further details.
Person Specification
Skills and Knowledge
- Ability to effectively manage own workload
- Accurate data input and word processing
- Accurate minute taking
- Effective interpersonal and communication skills, both face to face and over the phone.
- Ability to liaise effectively with people at all levels
- Effective customer care skills
- Ability to maintain confidentiality
- Effective communication skills, both face to face and over the phone.
- Ability to demonstrate empathy and sensitivity when dealing with clients/patients.
Experience
- Minimum of 6 months administration/reception experience.
- Experience of data input, spread sheets/statistics.
- Competent in Microsoft office including Word, Outlook & Excel
- Stock control
- Diary management
- Servicing meetings
- SystemOne
- Experience of working with people with varying levels of communication skills/abilities
- Experience of working in a care environment
- Supervisory experience
Qualifications
- Literacy and numeracy level 2 qualification
- Level 3 or equivalent qualification in computer applications
- Level 2 NVQ Business Administration
- Business Administration level 3
Other
- Ability to demonstrate commitment to CPG core values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Administrative Assistant employer: Care Plus Group
Contact Detail:
Care Plus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Care Plus Group. A friendly chat can open doors and give you insider info about the team and their needs.
✨Tip Number 2
Prepare for the interview by researching the Hospital Discharge Team. Understand their role in patient care and think about how your skills can help them achieve their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! As an Administrative Assistant, you'll need to liaise with various departments. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Care Plus Group family.
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrative Assistant role. Highlight relevant experience, especially in administration and customer care, to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join Care Plus Group and how your skills align with our values. Keep it friendly and professional!
Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft Office and any experience with data input or diary management. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Care Plus Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administrative Assistant in the Hospital Discharge Team. Familiarise yourself with the job description and think about how your previous experience aligns with the tasks mentioned, like data input and diary management.
✨Showcase Your Communication Skills
Since this role involves liaising with various departments and working with people of different communication abilities, be prepared to demonstrate your effective interpersonal skills. Think of examples where you've successfully communicated in challenging situations or helped someone understand complex information.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle real-life scenarios. For instance, they might ask how you'd manage a situation where a patient’s discharge is delayed. Prepare by thinking through potential challenges and how you would address them.
✨Emphasise Your Commitment to Values
Care Plus Group values commitment to their core values and safeguarding vulnerable adults. Be ready to discuss how your personal values align with theirs and provide examples of how you've demonstrated empathy and sensitivity in past roles.
