Regional Manager

We're looking for a Regional Manager to lead our Extra Care schemes in Stoke-on-Trent and the managers who run them. As we grow in the area, the role may take on other schemes nearby.
You'll report to our Operations Director. You'll be out at the schemes regularly, so you need to live within easy reach of Stoke-on-Trent.
About us
Care Outlook is a family-run home care and Extra Care provider. We have around 2,000 staff and we're still growing.
Key Responsibilities
Lead and support your Registered and Branch Managers to meet their quality and financial targets
Keep every scheme in line with CQC standards through regular visits and audits
Lead on safeguarding and serious incidents across the region
Make sure complaints are handled properly and on time
Manage the regional budget and keep control of costs
Oversee recruitment and training, so every scheme has enough staff with the right skills
Support your managers when things go wrong, including some out-of-hours cover
Build good working relationships with local authorities, commissioners, housing providers and families
Report to the Operations Director on how the region is doing
Look for chances to grow the region and support tenders when they come up
Qualifications & Experience
Senior management experience in adult social care, ideally in Extra Care or domiciliary care
Experience managing more than one service, or managing other managers
A Level 5 Diploma in Leadership and Management for Adult Care or equivalent. If you're working towards it, we'd still like to hear from you.
Good knowledge of CQC regulations and how inspections work
Experience managing budgets and using data to improve performance
A full UK driving licence and access to a car
To live within easy reach of Stoke-on-Trent
Care Outlook is an equal opportunities employer and welcomes applications from everyone.
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