At a Glance
- Tasks: Manage care schedules, support staff development, and ensure high-quality service delivery.
- Company: Leading home care provider in London with a friendly, collaborative culture.
- Benefits: £13.50 per hour, flexible working, ongoing support, and 20 days holiday plus bank holidays.
- Other info: Join a growing team dedicated to high-quality care and professional development.
- Why this job: Make a real difference in the lives of vulnerable people while building a rewarding career.
- Qualifications: Experience in care coordination and knowledge of CQC standards preferred.
The predicted salary is between 13.5 - 13.5 £ per hour.
Care Outlook is an expanding leading home care provider in London and South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career.
We are currently recruiting for a Care Admin to maintain and develop our extra care service Abbotswood. Providing Flexible Work.
Core Duties & Responsibilities as Care Coordinator:
- Primary role is to Roster and Template care calls using an electronic system.
- MAR Charts Auditing.
- Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service.
- Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users' needs and aspirations.
- Ensuring care assessments, care and risk planning meets best practice and customers' aspirations.
- Work with Recruitment Team to ensure sufficient current and future staffing levels.
- To provide care services to service users in an emergency, arrange emergency cover when required and cover all/any calls reasonable where required.
- To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner.
- To work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptly.
- Participate in the paid on-call rota.
- Put in place measures to comply with CQC regulations and work to achieve the best care standards possible.
As a Care Coordinator, you will be offered the following:
- Salary £13.50PH.
- Flexible Working.
- Company issued mobile phone.
- Ongoing support and Professional Development.
- 20 Days Holiday plus Bank Holidays.
- Opportunity to work in an expanding leading home care provider.
We are looking for a Care Admin to join us who are:
- 100% committed to helping improve the quality of life of vulnerable people.
- Flexibility to cover on call to meet the needs of the business (essential).
- Knowledge of CQC standards and CQC Compliance (essential).
- Experience with Rostering care calls on an electronic system.
- Experience in Care Coordinating or 2 years working within Health & Social Care (preferred).
- Full Driving License and access to a vehicle (preferred).
- NVQ Level 3 Health & Social Care (preferred).
If you have the skills and experience listed above and are interested in working for an organization that can really make a difference to people's lives, then this could be your next role!
Care Admin in Littlehampton employer: Care Outlook
Care Outlook is an exceptional employer, offering a supportive and collaborative work environment for those passionate about delivering high-quality care. With flexible working options, ongoing professional development, and a commitment to employee growth, we empower our Care Admin team to make a meaningful impact in the lives of vulnerable individuals across London and the South East. Join us and be part of a dedicated team that values your contributions and prioritises your career advancement.
