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- Tasks: Manage the Electronic Call Monitoring system and ensure compliance with medication administration standards.
- Company: Care Outlook is dedicated to providing high-quality care services with a focus on innovation.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Why this job: Join a team that values accuracy and efficiency while making a real impact in healthcare.
- Qualifications: Experience with electronic medication management systems and knowledge of medication policies required.
- Other info: Participation in the On Call out-of-hours service may be necessary.
The predicted salary is between 30000 - 42000 £ per year.
Care Outlook is seeking a highly organized and detail-oriented Electronic Call Monitoring officer to join our team. In this role, you will be responsible for ensuring that medication administration is in compliance with regulatory standards and company policies. The successful candidate will have experience with an electronic medication management system (ECM) and a strong understanding of medication administration policies and procedures. Responsible for: Managing and overseeing the Electronic Call Monitoring system to ensure accurate and efficient monitoring of care visits, supporting the branch in producing reports for management, payroll, and invoicing. Main Responsibilities: Oversee and manage the Electronic Call Monitoring system. Ensure accurate recording of carers’ time spent at each client visit. Produce reports for management, payroll, and invoicing purposes. Respond to alerts on the system regarding missed calls or late visits. Liaise with carers to understand and document reasons for late or missed visits. Support staff members with the use of the ECM system. Participate in the On Call out-of-hours service as required. Adhere to company privacy policies and procedures. Contribute to the continuous improvement of the ECM system and processes. Collaborate with other departments to ensure …
ECM Officer - Battersea employer: Care Outlook
Contact Detail:
Care Outlook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ECM Officer - Battersea
✨Tip Number 1
Familiarize yourself with the specific Electronic Call Monitoring (ECM) systems used in the industry. Understanding how these systems work will give you a significant advantage during the interview process.
✨Tip Number 2
Highlight any experience you have with medication administration policies and procedures. Be prepared to discuss how you've ensured compliance in previous roles, as this is crucial for the ECM Officer position.
✨Tip Number 3
Demonstrate your organizational skills by preparing examples of how you've managed data or reports in past jobs. This will show that you can handle the responsibilities of producing reports for management, payroll, and invoicing.
✨Tip Number 4
Be ready to discuss your approach to problem-solving, especially in relation to missed calls or late visits. Providing concrete examples of how you've addressed similar issues will showcase your ability to support staff and improve processes.
We think you need these skills to ace ECM Officer - Battersea
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the ECM Officer position. Highlight key responsibilities and required skills, such as experience with electronic medication management systems and knowledge of medication administration policies.
Tailor Your CV: Customize your CV to reflect your relevant experience and skills that align with the job requirements. Emphasize any previous roles where you managed monitoring systems or worked in a healthcare setting.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for the ECM Officer role. Mention specific experiences that demonstrate your organizational skills and attention to detail, as well as your ability to work with care staff.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Care Outlook
✨Show Your Organizational Skills
As an ECM Officer, being highly organized is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the responsibilities of the role.
✨Understand Medication Administration Policies
Familiarize yourself with medication administration policies and procedures before the interview. Be ready to discuss how you have applied these in previous roles, as this knowledge is essential for ensuring compliance in the new position.
✨Highlight Your Experience with ECM Systems
Since the role requires experience with electronic medication management systems, be prepared to talk about your familiarity with such systems. Share specific instances where you utilized an ECM system effectively to improve monitoring or reporting.
✨Demonstrate Your Problem-Solving Skills
The job involves responding to alerts regarding missed calls or late visits. Think of examples where you identified issues and implemented solutions in a timely manner. This will show your proactive approach and ability to handle challenges.
