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- Tasks: Manage the Electronic Call Monitoring system and ensure compliance with medication administration standards.
- Company: Care Outlook is dedicated to providing high-quality care services with a focus on innovation and compliance.
- Benefits: Enjoy flexible working hours, opportunities for professional development, and a supportive team environment.
- Why this job: Join a mission-driven company where your work directly impacts the quality of care provided to clients.
- Qualifications: Experience with electronic medication management systems and a solid understanding of medication policies required.
- Other info: Participation in the On Call out-of-hours service may be necessary.
The predicted salary is between 36000 - 60000 £ per year.
Care Outlook is seeking a highly organized and detail-oriented Medication Auditor to join our team. In this role, you will be responsible for ensuring that medication administration is in compliance with regulatory standards and company policies. The successful candidate will have experience with an electronic medication management system (ECM) and a strong understanding of medication administration policies and procedures.
Responsible for:
- Managing and overseeing the Electronic Call Monitoring system to ensure accurate and efficient monitoring of care visits.
- Supporting the branch in producing reports for management, payroll, and invoicing.
Main Responsibilities:
- Oversee and manage the Electronic Call Monitoring system.
- Ensure accurate recording of carers' time spent at each client visit.
- Produce reports for management, payroll, and invoicing purposes.
- Respond to alerts on the system regarding missed calls or late visits.
- Liaise with carers to understand and document reasons for late or missed visits.
- Support staff members with the use of the ECM system.
- Participate in the On Call out-of-hours service as required.
- Adhere to company privacy policies and procedures.
- Contribute to the continuous improvement of the ECM system and processes.
ECM Officer employer: Care Outlook
Contact Detail:
Care Outlook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ECM Officer
✨Tip Number 1
Familiarise yourself with the Electronic Call Monitoring (ECM) system before your interview. Understanding its functionalities and common issues can help you demonstrate your knowledge and readiness to manage it effectively.
✨Tip Number 2
Brush up on your understanding of medication administration policies and procedures. Being able to discuss these confidently will show that you are well-prepared for the responsibilities of the role.
✨Tip Number 3
Prepare examples from your past experience where you've successfully managed compliance or improved processes. This will help you illustrate your capability to contribute to the continuous improvement of the ECM system.
✨Tip Number 4
Show your willingness to collaborate by thinking of ways you could support staff members with the ECM system. Highlighting your teamwork skills can set you apart as a candidate who is ready to contribute positively to the team.
We think you need these skills to ace ECM Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an ECM Officer. Familiarise yourself with medication administration policies and the Electronic Call Monitoring system to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have with electronic medication management systems and your understanding of compliance with regulatory standards. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: Your cover letter should not only express your interest in the position but also explain how your background aligns with the job requirements. Mention your organisational skills and attention to detail, as these are crucial for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for the ECM Officer position.
How to prepare for a job interview at Care Outlook
✨Know Your ECM Systems
Make sure you have a solid understanding of electronic medication management systems. Be prepared to discuss your experience with these systems and how you've used them in previous roles.
✨Understand Regulatory Standards
Familiarise yourself with the regulatory standards related to medication administration. This knowledge will demonstrate your commitment to compliance and your ability to uphold company policies.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding missed calls or late visits. Think of examples from your past experiences where you successfully managed similar situations.
✨Show Your Organisational Skills
As an ECM Officer, being detail-oriented is crucial. Highlight your organisational skills during the interview by discussing how you manage tasks and ensure accuracy in your work.
