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- Tasks: Manage care calls and support the care team to deliver top-notch service.
- Company: Care Outlook is a leading home care provider in London, passionate about quality support since 2005.
- Benefits: Enjoy a friendly workplace, career growth opportunities, and a collaborative team environment.
- Why this job: Join us to make a real impact in people's lives while developing your skills in a supportive setting.
- Qualifications: No specific qualifications required; just bring your passion for care and teamwork!
- Other info: This role offers hands-on experience in a rewarding field with potential for advancement.
The predicted salary is between 28800 - 42000 £ per year.
Care Outlook is an expanding leading home care provider in London and South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career. We are currently recruiting for a Care Coordinator to maintain and develop our domiciliary service in our Hounslow branch. Core Duties & Responsibilities as Care Coordinator: Primary role is to Roster and Template care calls using an electronic system Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users needs and aspirations Ensuring care assessments, care and risk planning meets best practice and customers aspirations Work with Recruitment Team to ensure sufficient current and future staffing levels To provide care services to service users in an emergency, arrange emergency cover when required and cover all/ any calls reasonable where required To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner To work alongside the Branch Man…
Care Coordinator employer: Care Outlook
Contact Detail:
Care Outlook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator
✨Tip Number 1
Familiarize yourself with the electronic rostering systems commonly used in home care. Being able to demonstrate your proficiency in these tools during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Highlight any experience you have in managing teams or coordinating care services. Be prepared to share specific examples of how you've successfully supported staff development and improved service delivery in previous roles.
✨Tip Number 3
Understand the importance of customer care plans and be ready to discuss how you would approach creating and monitoring these plans. Showing your commitment to meeting service users' needs will set you apart.
✨Tip Number 4
Demonstrate your ability to handle emergencies calmly and efficiently. Prepare to discuss scenarios where you've had to arrange cover or respond to urgent situations, as this is a key part of the Care Coordinator role.
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Care Coordinator position. Understand the core duties and responsibilities, as well as the skills and qualifications required. This will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in care coordination or related fields. Mention specific examples of how you've managed teams, created care plans, or handled emergency situations to demonstrate your suitability for the role.
Showcase Your Passion: Care Outlook values a passion for high-quality support. Make sure to convey your enthusiasm for the role and the care industry in your application. Share personal anecdotes or motivations that drive your commitment to providing excellent care.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Care Outlook
✨Show Your Passion for Care
Make sure to express your enthusiasm for providing high-quality support. Share personal experiences or stories that highlight your commitment to care and how it aligns with the values of Care Outlook.
✨Demonstrate Organizational Skills
As a Care Coordinator, you'll need to manage rosters and care plans effectively. Be prepared to discuss your experience with scheduling, using electronic systems, and how you prioritize tasks to ensure smooth operations.
✨Highlight Team Management Experience
Talk about your previous roles in managing teams, focusing on how you've supported staff development through training and appraisals. Provide examples of how you've motivated your team to deliver exceptional service.
✨Prepare for Scenario Questions
Expect questions about handling emergencies or difficult situations. Think of specific examples where you've successfully managed a crisis or adapted to changing needs, showcasing your problem-solving skills.
