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- Tasks: Lead a care team, manage care plans, and ensure high-quality service delivery.
- Company: Join Care Outlook, a top home care provider in London and the South East since 2005.
- Benefits: Enjoy a competitive salary, ongoing support, 20 days holiday, and a company mobile phone.
- Why this job: Make a real difference in people's lives while working in a friendly, collaborative environment.
- Qualifications: Experience in health and social care, knowledge of CQC standards, and a full driving licence preferred.
- Other info: Opportunity for professional development and to work with a passionate team.
The predicted salary is between 24000 - 26000 £ per year.
Care Outlook is an expanding, leading home care provider in London and the South East of England since 2005.
Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career.
We are currently recruiting for a Team Leader to maintain and develop our extra care service, Arthur Bliss.
Core Duties & Responsibilities as Team Leader:
- Direct Management of the care team, monitoring staff development through supervision, appraisals, and training to assist them in delivering a high-quality service
- Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users needs and aspirations
- Ensuring care assessments, care, and risk planning meet best practice and customers\’ aspirations
- Work with the Recruitment Team to ensure sufficient current and future staffing levels
- To provide care services to service users in an emergency, arrange emergency cover when required and cover all/any calls reasonably where required
- To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner
- To work alongside the Branch Manager, ensuring that all quality standards, complaints, and comments are dealt with promptly
- Participate in the paid on-call rota
- Put in place measures to comply with CQC regulations and work to achieve the best care standards possible
As a Team Leader, you will be offered the following:
- Salary £24,000 – £26,000
- Company-issued mobile phone
- Ongoing support and Professional Development
- 20 Days Holiday plus Bank Holidays
- Opportunity to work in an expanding leading home care provider
We are looking for a Team Leader to join us who are:
- 100% committed to helping improve the quality of life of vulnerable people
- Flexibility to cover on call to meet the needs of the business (essential)
- Knowledge of CQC standards and CQC Compliance (essential)
- Experience in Care Coordinating or 2 years working within Health & Social Care (preferred)
- Full Driving Licence and access to a vehicle (preferred)
- NVQ Level 3 Health & Social Care (preferred)
If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference to peoples lives, then this could be your next role!
Team Leader - Extra Care in Hungerford, Berkshire employer: Care Outlook Ltd
Contact Detail:
Care Outlook Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Extra Care in Hungerford, Berkshire
✨Tip Number 1
Familiarise yourself with CQC standards and compliance regulations. Understanding these guidelines will not only help you in the interview but also demonstrate your commitment to maintaining high-quality care.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight any specific situations where you improved team performance or resolved conflicts.
✨Tip Number 3
Research Care Outlook and their approach to home care services. Being knowledgeable about our values and mission will help you align your answers during discussions and show that you're genuinely interested in joining our team.
✨Tip Number 4
Prepare to discuss your flexibility and willingness to cover on-call duties. This is essential for the role, so having specific examples ready will demonstrate your readiness to meet the needs of the business.
We think you need these skills to ace Team Leader - Extra Care in Hungerford, Berkshire
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Team Leader position. Tailor your application to highlight how your experience aligns with these specific duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in care coordination and any relevant qualifications, such as NVQ Level 3 in Health & Social Care. Use specific examples to demonstrate your commitment to improving the quality of life for vulnerable people.
Showcase Leadership Skills: As a Team Leader, you'll need strong management skills. Include examples of how you've successfully led a team, managed staff development, or handled emergencies in previous roles. This will show that you are capable of fulfilling the leadership aspect of the role.
Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for working with Care Outlook. Mention why you want to join their team specifically and how you can contribute to their mission of providing high-quality care.
How to prepare for a job interview at Care Outlook Ltd
✨Show Your Passion for Care
Make sure to express your genuine passion for improving the quality of life for vulnerable people. Share personal experiences or motivations that led you to pursue a career in care, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
As a Team Leader, you'll need to showcase your ability to manage and develop a team. Prepare examples of how you've successfully led a team in the past, focusing on staff development, supervision, and training.
✨Familiarise Yourself with CQC Standards
Since knowledge of CQC standards is essential for this role, brush up on these regulations before the interview. Be ready to discuss how you would ensure compliance and maintain high-quality care standards.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think of specific situations where you've had to make quick decisions or manage crises effectively in a care setting.
