Team Leader - Extra Care

Team Leader - Extra Care

Liverpool Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a care team, manage care plans, and ensure high-quality service delivery.
  • Company: Join Care Outlook, a top home care provider in London since 2005.
  • Benefits: Enjoy a salary of £25,000, company phone, 20 days holiday, and ongoing support.
  • Why this job: Make a real difference in people's lives while working in a friendly, collaborative environment.
  • Qualifications: Must have CQC knowledge, care coordinating experience, and ideally an NVQ Level 3 in Health & Social Care.
  • Other info: Flexibility for on-call duties is essential; driving license preferred.

The predicted salary is between 20000 - 30000 £ per year.

Care Outlook is an expanding leading home care provider in London and South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career. We are currently recruiting for a Team Leader to maintain and develop our Extra Care Schemes in Horsham: Highwood Mill and Leggyfield Court. Core Duties & Responsibilities as Team Leader: Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users needs and aspirations Ensuring care assessments, care and risk planning meets best practice and customers aspirations Work with Recruitment Team to ensure sufficient current and future staffing levels To provide care services to service users in an emergency, arrange emergency cover when required and cover all/ any calls reasonable where required To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner To work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptly Participate in the paid on-call rota, including weekends if required Put in place measure to comply with CQC regulations and work to achieve the best care standards possible As a Team Leader, you will be offered the following: Salary £25,000 Company issued mobile phone Ongoing support and Professional Development 20 Days Holiday plus Bank Holidays Opportunity to work in an expanding leading home care provider We are looking for a Team Leader to join us who are: 100% committed to helping improve the quality of life of vulnerable people Flexibility to cover on call to meet the needs of the business (essential) Knowledge of CQC standards and CQC Compliance (essential) Experience in Care Coordinating or 2 years working within Health & Social Care (preferred) Full Driving Licence and access to a vehicle (preferred) NVQ Level 3 Health & Social Care (preferred) If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference to peoples lives, then this could be your next role! JBRP1_UKTJ

Team Leader - Extra Care employer: Care Outlook Ltd

Care Outlook is an exceptional employer, offering a supportive and collaborative work environment in the heart of Horsham. With a strong commitment to employee development, we provide ongoing training and professional growth opportunities, ensuring our team members can thrive in their roles. Join us to be part of a passionate team dedicated to enhancing the quality of life for vulnerable individuals while enjoying competitive benefits and a fulfilling career in the expanding home care sector.
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Contact Detail:

Care Outlook Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader - Extra Care

✨Tip Number 1

Familiarize yourself with CQC standards and compliance requirements. Understanding these regulations will not only help you in the interview but also demonstrate your commitment to maintaining high-quality care.

✨Tip Number 2

Highlight your experience in managing care teams or coordinating care services. Be ready to discuss specific examples of how you've supported staff development and improved service delivery in your previous roles.

✨Tip Number 3

Show your passion for improving the quality of life for vulnerable people. Share personal stories or experiences that illustrate your dedication to providing exceptional care and support.

✨Tip Number 4

Be prepared to discuss your flexibility and willingness to cover on-call duties. This is essential for the role, so demonstrating your readiness to meet the needs of the business will set you apart from other candidates.

We think you need these skills to ace Team Leader - Extra Care

Leadership Skills
Staff Development
Care Planning
CQC Compliance Knowledge
Emergency Response Management
Communication Skills
Flexibility
Problem-Solving Skills
Team Coordination
Customer Service Orientation
Time Management
Conflict Resolution
Health & Social Care Knowledge
Driving License

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Team Leader position. Understand the core duties and responsibilities, as well as the qualifications required. This will help you tailor your application to highlight relevant experiences.

Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in care coordinating or within Health & Social Care. Mention any specific instances where you have demonstrated leadership, staff development, or compliance with CQC standards.

Show Your Passion: Express your commitment to improving the quality of life for vulnerable people in your application. Share personal anecdotes or motivations that illustrate why you are passionate about working in the care sector.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a leadership role.

How to prepare for a job interview at Care Outlook Ltd

✨Show Your Passion for Care

Make sure to express your genuine passion for improving the quality of life for vulnerable people. Share specific examples from your past experiences that highlight your commitment to high-quality care.

✨Demonstrate Leadership Skills

As a Team Leader, you'll need to manage and develop your team effectively. Be prepared to discuss your leadership style and provide examples of how you've successfully supervised or trained staff in previous roles.

✨Familiarize Yourself with CQC Standards

Since knowledge of CQC standards is essential for this role, take some time to review these regulations before your interview. Be ready to discuss how you would ensure compliance and maintain high care standards.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think about past situations where you had to make quick decisions or manage unexpected challenges in care settings.

Team Leader - Extra Care
Care Outlook Ltd
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  • Team Leader - Extra Care

    Liverpool
    Full-Time
    20000 - 30000 £ / year (est.)

    Application deadline: 2027-01-27

  • C

    Care Outlook Ltd

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