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- Tasks: Lead a passionate care team and ensure high-quality support for service users.
- Company: Care Outlook, a leading home care provider in London since 2005.
- Benefits: Salary £24,000 - £26,000, mobile phone, professional development, and 20 days holiday.
- Why this job: Make a real difference in the lives of vulnerable people while growing your career.
- Qualifications: Experience in health and social care, knowledge of CQC standards, and a driving licence preferred.
- Other info: Join a friendly, collaborative workplace with opportunities for ongoing support and career growth.
The predicted salary is between 24000 - 26000 £ per year.
Care Outlook is an expanding, leading home care provider in London and the South East of England since 2005.
Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career.
We are currently recruiting for a Team Leader to maintain and develop our extra care services, Cornerstones & Beechwood Grove.
Core Duties & Responsibilities as Team Leader:
- Direct Management of the care team, monitoring staff development through supervision, appraisals, and training to assist them in delivering a high-quality service
- Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users needs and aspirations
- Ensuring care assessments, care, and risk planning meet best practice and customers\’ aspirations
- Work with the Recruitment Team to ensure sufficient current and future staffing levels
- To provide care services to service users in an emergency, arrange emergency cover when required and cover all/any calls reasonably where required
- To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner
- To work alongside the Branch Manager, ensuring that all quality standards, complaints, and comments are dealt with promptly
- Participate in the paid on-call rota
- Put in place measures to comply with CQC regulations and work to achieve the best care standards possible
As a Team Leader, you will be offered the following:
- Salary £24,000 – £26,000
- Company-issued mobile phone
- Ongoing support and Professional Development
- 20 Days Holiday plus Bank Holidays
- Opportunity to work in an expanding leading home care provider
We are looking for a Team Leader to join us who are:
- 100% committed to helping improve the quality of life of vulnerable people
- Flexibility to cover on call to meet the needs of the business (essential)
- Knowledge of CQC standards and CQC Compliance (essential)
- Experience in Care Coordinating or 2 years working within Health & Social Care (preferred)
- Full Driving Licence and access to a vehicle (preferred)
- NVQ Level 3 Health & Social Care (preferred)
If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference to peoples lives, then this could be your next role!
Team Leader employer: Care Outlook Ltd.
Contact Detail:
Care Outlook Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to care standards and team management. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for care during interviews! Share specific examples of how you've improved the quality of life for service users in the past. This will help you stand out as a candidate who truly cares about making a difference.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our friendly and collaborative team.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for care shine through! We want to see how much you care about improving the quality of life for vulnerable people. Share personal experiences or motivations that drive you in this field.
Tailor Your Application: Make sure to tailor your application to the Team Leader role specifically. Highlight your experience with CQC standards and any relevant qualifications. We love seeing how your background aligns with what we do at Care Outlook!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the important bits!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our friendly team!
How to prepare for a job interview at Care Outlook Ltd.
✨Know Your Stuff
Make sure you brush up on CQC standards and compliance. Familiarise yourself with the latest regulations and best practices in home care. This will not only show your commitment but also demonstrate that you’re serious about delivering high-quality support.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about times when you’ve supervised staff development or handled challenging situations. This will help you illustrate your ability to lead and inspire others.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like managing staff rotas or dealing with emergencies. Practise your responses to these scenarios so you can showcase your problem-solving skills and flexibility under pressure.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the company culture or the team you'll be leading. This shows your genuine interest in the role and helps you assess if it’s the right fit for you too.
